How Digital Transformation Shapes Employee Competence and Work Behavior?
DOI:
https://doi.org/10.31000/digibis.v4i2.15657Abstract
Digital transformation has become a strategic imperative for construction companies seeking to enhance operational efficiency, project coordination, and organizational competitiveness. Nevertheless, the effectiveness of digital transformation depends not only on technological readiness but also on the quality of human resources. This study examines the effect of digital transformation on employee competence and work behavior, as well as the mediating role of employee competence. The research was conducted at PT. Amanat Nusantara, a general contracting company, using a quantitative survey approach. From a population of 326 employees, 180 respondents were selected using the Slovin formula. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS software. The findings reveal that digital transformation has a positive and significant effect on both employee competence and work behavior. Furthermore, employee competence significantly influences work behavior and mediates the relationship between digital transformation and employee work behavior. These results highlight the critical role of employee competence development in ensuring the successful implementation of digital transformation. This study contributes to human resource management literature and offers practical insights for construction companies in aligning digital initiatives with human resource development strategies.
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