INTEGRASI INTELLECTUAL CAPITAL DAN KNOWLEDGE MANAGEMENT SERTA DAMPAKNYA TERHADAP PENINGKATAN KINERJA PENJUALAN UKM KOTA TANGERANG

Authors

DOI:

https://doi.org/10.31000/dmj.v3i2.1959

Abstract

Tujuan penelitian ini menguji pengaruh intellectual capital dan knowledge management terhadap peningkatan kinerja penjualan UKM di Kota Tangerang, Propinsi Banten. Sampel berjumlah 98 pelaku usaha UKM Kota Tangerang sebagai responden. Pengambilan sampel dengan menggunakan teknik purposive sampling dengan menggunakan instrumen kuesioner dengan skala likert 1-5. Penelitian ini menggunakan teknik path analysis dengan program Smart PLS.  

Hasil penelitian ini menunjukkan bahwa intellectual capital  dan knowledge management berpengaruh positif dan signifikan terhadap peningkatan kinerja penjualan UKM. Peningkatan kinerja penjualan dapat dijelaskan oleh intellectual capital  dan knowledge management sebesar 89,6%.

 

Kata Kunci : Kinerja Penjualan, Inovasi Produk, Intellectual Capital, Knowledge Management

 

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Published

2019-09-17

Issue

Vol. 3 No. 2 (2019): July

Section

Articles

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The author submits the manuscript with the understanding that if it is accepted for publication, the copyright of the article will be granted to the Dynamic Management Journal (DMJ), Management Study Program, Faculty of Economics and Business, University Of Muhammadiyah Tangerang, Indonesia as the publisher of the journal

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