About the Journal Title : Dynamic Management Journal (DMJ) E-ISSN : 2580-2127 DOI prefix : 10.31000 Editor in Chief: Abdul Rauf, SE., MM Publisher : Faculty of Economics and Business Muhammadiyah University <strong style='font-weight: 700; color: rgb(0, 0, 0); font-family: "Times New Roman"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Tangerang, Indonesia Frequency : January, April, July and October Citation Analysis : SINTA | Google Scholar| Garuda | Dynamic Management Journal (DMJ) is a peer-reviewed and open access platform focused on Management (Marketing Management, Financial Management, HR Management, Operations Management and Entrepreneurship). The Dynamic Management Journal's goal is to be an authoritative source of information about its focus. The Dynamic Management Journal (DMJ) has been accredited by the Indonesian Ministry of Research, Technology and Higher Education with decision number: 204/E/KPT/2022 and is currently ranked at SINTA 5.
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STRATEGIC TRANSFORMATION TOWARD INITIAL PUBLIC OFFERING (IPO): A CASE STUDY OF BANK JAKARTA AS A REGIONAL DEVELOPMENT BANK
The transformation of regional development banks (RDBs) into publicly listed companies has become a strategic issue amid increasing competition, digital disruption, and the growing demand for transparency and professional governance in the banking industry. This study aims to explore the strategic transformation process toward Initial Public Offering (IPO) readiness in Bank Jakarta, a regional development bank owned by the Jakarta Provincial Government. Using a qualitative single-case study approach, this research analyzes secondary data from annual reports, sustainability reports, corporate disclosures, and regulatory documents during the 2020–2025 period. The analysis focuses on four strategic capabilities influencing IPO readiness: corporate governance capability, digital transformation capability, risk management capability, and financial capability. The findings reveal that IPO preparation is not merely a capital-raising strategy but a comprehensive organizational transformation process. Bank Jakarta has strengthened financial performance, expanded lending capacity, improved governance practices, accelerated digital transformation, and enhanced risk management as key foundations for becoming a public company. This study proposes a Strategic IPO Readiness Framework for Regional Development Banks, explaining how internal organizational capabilities support transformation toward a publicly listed institution. Practically, the findings provide strategic insights for policymakers and RDB managers in designing sustainable IPO transformation strategies.
Hak Cipta (c) 2026 Dynamic Management Journal
BUILDING STRATEGIC CAPABILITY IN ENHANCING COMPETITIVE ADVANTAGE: EVIDENCE FROM BANK BJB IN INDONESIA’S DIGITAL BANKING TRANSFORMATION
This study examines how digital capability, strategic agility, and innovation capability contribute to the competitive advantage of Bank BJB amid intensifying digital banking competition in Indonesia. The rapid growth of financial technology (fintech), the QRIS ecosystem, artificial intelligence (AI)-based banking services, and changing customer behavior has accelerated digital transformation across the banking industry. This study adopts a qualitative descriptive case study approach using secondary data collected from annual reports, banking industry publications, government reports, and credible media sources. The findings indicate that Bank BJB has strengthened its digital banking ecosystem, customer-oriented service innovation, and strategic responsiveness through mobile banking expansion, QRIS integration, digital payment systems, and operational digitalization initiatives. These capabilities collectively enhance organizational competitiveness, adaptability, operational efficiency, and long-term sustainability. The study recommends strengthening AI-driven banking services, cybersecurity systems, fintech collaboration, and digital customer experience. The study is limited by its qualitative approach and reliance on secondary data.
THE MODERATING ROLE OF PROFITABILITY ON CAPITAL STRUCTURE AND STOCK PRICES: EVIDENCE FROM INDONESIA
This study examines the moderating role of profitability on the relationship between asset structure and capital structure on stock prices in food and beverage sub-sector companies listed on the IDX during 2019–2023. The novelty lies in using profitability as a moderating variable, rarely tested in this post-pandemic sector, and integrating three financial variables in one model examining direct and interaction effects simultaneously. The population covers all related sub-sector companies, with 21 samples selected through purposive sampling, yielding 105 observations. The analysis employs panel data regression with Fixed Effect Model (FEM) after Chow and Hausman tests, using Eviews 13. The results show capital structure (DER) has a negative significant effect on stock prices, while asset structure has no significant effect. Profitability (ROE) has a positive significant effect. The main finding, which also constitutes the novelty, is that profitability significantly moderates the influence of both asset structure and capital structure on stock prices, indicating that earnings performance reinforces market responses to financing and investment policies. The implications suggest that investors should consider profitability as a reinforcing signal, and management should balance debt usage and profitability efficiency to enhance firm value.
HARD SKILLS, INTRINSIC MOTIVATION, AND CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE
Purpose – This study examines the influence of hard skills, intrinsic motivation, and career development on employee performance at Point Coffee Tangerang 1. Methodology – A quantitative approach with a descriptive survey design was employed. The population comprised 121 employees, with a sample of 93 respondents. Data were collected through structured questionnaires using a 5-point Likert scale. Instrument validation included content validity assessment and reliability testing. Data analysis encompassed descriptive statistics, classical assumption tests, multiple linear regression, and hypothesis testing. Findings – The results demonstrate that hard skills, intrinsic motivation, and career development each exert a positive and significant effect on employee performance. Simultaneously, the three variables significantly influence employee performance, collectively explaining a substantial proportion of the variance. The findings confirm that technical competence, internal drive, and career advancement opportunities are critical determinants of workforce productivity. Originality – This study contributes to the human resource management literature by examining these variables within the Indonesian coffee shop context, extending Human Capital Theory, Self-Determination Theory, and Career Development Theory to the hospitality sector.
THE ROLE OF PERCEIVED ORGANIZATIONAL SUPPORT AND EMPLOYEE ENGAGEMENT IN OPTIMIZING EMPLOYEE PERFORMANCE
Employee performance is a crucial factor determining organizational success. The declining trend in sales target achievement at PT Tiga Pilar Doa Suplindo indicates performance issues presumably related to negative perceptions of organizational support and low employee engagement. This study aims to analyze the influence of perceived organizational support (POS) and employee engagement on employee performance and identify the dominant predictor. This quantitative research employed total sampling involving all 41 employees. Data were collected through a validated and reliable Likert-scale questionnaire and analyzed using descriptive statistics, classical assumption tests, and multiple linear regression with SPSS version 24. The findings reveal that POS and employee engagement simultaneously have a positive and significant effect on employee performance. Partially, employee engagement is proven to have a positive and significant effect on employee performance, while POS shows a positive but non-significant effect. These findings indicate that employee engagement is a more dominant predictor in improving performance compared to POS. The novelty lies in examining the simultaneous influence of POS and employee engagement within the Indonesian distribution company context and identifying employee engagement as the dominant performance predictor. This study contributes theoretically to human resource management literature and provides practical implications for designing engagement-based performance improvement interventions.
Pengaruh Struktur Modal, Ukuran Perusahaan, Integrasi Vertikal, dan Intensitas Ekspor Terhadap Profitabilitas Dan Nilai Perusahaan Periode 2021-2024
Industri tekstil dan produk tekstil (TPT) merupakan sektor strategis di Indonesia yang dalam beberapa tahun terakhir menghadapi penurunan profitabilitas dan nilai perusahaan akibat tekanan impor, meningkatnya biaya produksi, dan persaingan global. Penelitian ini bertujuan menganalisis pengaruh struktur modal, ukuran perusahaan, integrasi vertikal, dan intensitas ekspor terhadap profitabilitas dan nilai perusahaan pada perusahaan TPT yang terdaftar di Bursa Efek Indonesia periode 2021–2024. Metode yang digunakan adalah pendekatan kuantitatif dengan analisis Partial Least Square (PLS) menggunakan data sekunder laporan keuangan. Profitabilitas diukur dengan Gross Profit Margin (GPM) dan nilai perusahaan dengan Price to Book Value (PBV). Hasil penelitian menunjukkan bahwa struktur modal dan integrasi vertikal berpengaruh positif dan signifikan terhadap profitabilitas, sedangkan ukuran perusahaan dan intensitas ekspor tidak berpengaruh signifikan terhadap profitabilitas. Terhadap nilai perusahaan, struktur modal, ukuran perusahaan, dan profitabilitas berpengaruh positif dan signifikan, sementara integrasi vertikal dan intensitas ekspor tidak berpengaruh signifikan. Temuan ini mengindikasikan bahwa investor pada sektor TPT cenderung lebih mempertimbangkan kinerja keuangan dan fundamental perusahaan, khususnya profitabilitas, dibandingkan strategi operasional seperti integrasi vertikal maupun orientasi ekspor. Oleh karena itu, perusahaan TPT perlu mengoptimalkan struktur modal serta meningkatkan efisiensi operasional untuk memperkuat profitabilitas sebagai faktor utama dalam meningkatkan nilai perusahaan.
ENTREPRENEURIAL ALERTNESS AMONG HIPMI STUDENTS: THE ROLE OF SOCIAL CAPITAL AND PROACTIVE BEHAVIOR
Entrepreneurship plays an important role in economic growth and job creation, particularly in the context of increasing global competition. However, entrepreneurial alertness among university students remains relatively limited, especially in recognizing and utilizing business opportunities. This study aims to analyze the influence of social capital and proactive behavior on entrepreneurial alertness among HIPMI students at Padang State University. A quantitative causal research design was employed using a census sampling technique involving 90 active members of HIPMI PT UNP. Data were collected through questionnaires and analyzed using multiple linear regression analysis. The findings indicate that social capital and proactive behavior positively and significantly influence entrepreneurial alertness. Social capital enables students to access broader entrepreneurial information, networking opportunities, and business insights, while proactive behavior encourages initiative-taking and responsiveness toward entrepreneurial opportunities. Furthermore, proactive behavior was found to have a stronger influence on entrepreneurial alertness compared to social capital. This study contributes to the entrepreneurship literature by emphasizing the importance of networking and proactive attitudes in strengthening students’ entrepreneurial alertness within entrepreneurship-oriented student organizations.
THE EFFECTS OF ENTREPRENEURIAL PASSION AND FAMILY SUPPORT ON ENTREPRENEURIAL DECISION: A STUDY OF WOMEN ENTREPRENEURS
This study seeks to examine how female entrepreneurs in the handicraft subsector in Padang City make entrepreneurial decision based on entrepreneurial passion and family support. Earlier research has produced mixed evidence concerning the effect of family support on entrepreneurial decision, while evidence focusing on women entrepreneurs in the handicraft subsector remains limited. This study is distinct in that it simultaneously examines the influence of entrepreneurial passion and family support on the entrepreneurial decision of women entrepreneurs in Padang's handicraft industry. Quantitative research methods were employed using questionnaires distributed to female entrepreneurs in the handicraft subsector in Padang City. Multiple linear regression was used to examine the influence of entrepreneurial passion and family support on entrepreneurial decision. The findings show that entrepreneurial passion significantly influences entrepreneurial decision, whereas family support has no significant partial effect. However, both variables jointly produce a significant regression model in explaining entrepreneurial decision. The findings suggest that entrepreneurial decision is driven primarily by entrepreneurial passion. The results of this study might not apply to other industries or areas because it only looked at women business owners in Padang City's handicraft subsector. The results provide insights for academics and practical references for stakeholders in understanding the factors influencing women's entrepreneurial decision.
THE STRATEGIC EXECUTION PLAN FOR ENHANCING FINANCIAL STRENGTH AND DIGITAL PERFORMANCE IN INDONESIA’S DIGITAL BANKING INDUSTRY
This study aims to analyze the financial performance and digital performance of the five largest digital banks in Indonesia in 2025, and to formulate development strategies based on SWOT–TOWS analysis using a quantitative descriptive-analytical approach. The study integrates financial indicators such as ROA, CAR, NPL and LDR , as well as digital performance; customer acquisition speed, innovation capability, ecosystem integration, and digital transaction growth. Data were obtained from OJK , annual financial statements , and secondary industry sources. The results show, digital banks demonstrate strong advantages in digital aspects, particularly in rapid user growth, service innovation, and integration with digital. All all banks maintain strong capital positions; however, profitability performance relatively low. The SWOT–TOWS analysis indicates that strategies should emphasize ecosystem-based expansion (SO), improvement of profitability and service monetization (WO), strengthening competitiveness against conventional banks (ST), and risk management and sustainability (WT). Theresult, Indonesia’s digital banking industry is in a rapid growth phase but is not yet fully financially mature, requiring a balanced strategy between digital expansion and financial stability to achieve long-term sustainability.
THE ROLE OF FIRM SIZE IN MODERATING GREEN ACCOUNTING, INNOVATION, AND STAKEHOLDER ENGAGEMENT ON FIRM VALUE
Objective: This study examines the moderating role of firm Size in the relationships among green accounting, green product innovation, stakeholder involvement, and firm value in manufacturing companies listed on the Indonesia Stock Exchange (IDX) from 2020 to 2024. Method: A quantitative approach was employed using panel data regression analysis (Eviews 12) on a sample of manufacturing firms. Results: The findings reveal that: (1) green accounting negatively affects firm value; (2) green product innovation also negatively affects firm value; (3) stakeholder involvement has no significant effect; (4) firm Size significantly moderates the effect of green accounting on firm value, but (5) firm Size does not moderate the effects of green product innovation or stakeholder involvement. Novelty: This study offers three key novelties. First, it provides empirical evidence from an emerging market (Indonesia), where sustainability practices are still voluntary, in contrast to prior studies from developed countries with mandatory disclosure regimes. Second, it demonstrates that firm size acts as a pure moderator selectively only for green accounting, not for innovation or stakeholder engagement, refining contingency theory in the context of environmental strategy. Third, unlike most prior research that assumes linear positive effects, this study reveals short-term value destruction from green practices, challenging the conventional "win-win" paradigm. Contribution: The findings advance theory by integrating legitimacy theory and trade-off theory, demonstrating that firm Size determines whether green accounting translates into value. In practice, managers of small- and medium-sized manufacturing firms should anticipate short-term cost overruns when adopting green accounting, while large firms may leverage their size to absorb such costs.
THE ROLE OF FINANCIAL LITERACY, BEHAVIOR, TECHNOLOGY, AND ATTITUDE IN INVESTMENT INTENTION
Investment interest among university students is critical for early financial participation, yet remains underexplored in the context of multidimensional financial factors. This study aims to analyze the influence of financial literacy, financial Experience, financial Behavior, financial technology, and financial Attitude on investment interest, with an empirical focus on active undergraduate students at the Faculty of Economics and Business (FEB), Universitas Muhammadiyah Tangerang. A quantitative method was employed, using SPSS version 25 for analysis. Data were collected via online questionnaires distributed via Google Forms, using a Likert scale, from 97 respondents. The analysis included validity and reliability tests, classical assumption tests, multiple linear regression, and hypothesis testing using t-tests and F-tests. The findings reveal that, in part, financial literacy does not significantly affect investment interest, whereas financial Experience, financial Attitude, and financial technology each have a positive and significant effect. However, financial Behavior shows no significant partial effect. Simultaneously, all five variables together exert a significant influence on investment interest. This study provides empirical evidence from a student sample in a developing institutional context. It offers novelty by integrating five financial constructs, including financial technology, into a single investment-interest model that has rarely been tested collectively among active university students.
CUSTOMER SATISFACTION MODERATES EXPERIENTIAL MARKETING ON GRAB-BIKE USER LOYALTY
Intense competition in the online transportation industry requires companies to create unique customer experiences, particularly through experiential marketing. GrabBike, as a leading service provider in Tangerang City, faces significant challenges in maintaining customer loyalty. This study aims to examine the effect of experiential marketing on customer loyalty with customer satisfaction as a moderating variable among GrabBike users. A quantitative approach with a descriptive-associative design was employed. The sample comprised 100 respondents selected through purposive sampling, and the data were analyzed using SmartPLS 4.0. The results indicate that experiential marketing significantly affects customer satisfaction but does not directly affect customer loyalty. However, customer satisfaction significantly affects loyalty, and experiential marketing does so through customer satisfaction as a moderating variable. This study contributes theoretically by clarifying the role of customer satisfaction as a moderator rather than a mediator—in the experiential marketing-loyalty relationship, an area rarely explored in the online transportation context. The novelty lies in revealing that satisfaction strengthens the indirect effect of experiential marketing on loyalty, offering a nuanced understanding of their interrelationship. Practically, these findings provide strategic insights for GrabBike management to prioritize satisfaction-driven experiential marketing. Methodologically, this study demonstrates the application of SmartPLS to test moderating effects in a non-linear service setting, specifically among GrabBike users in Tangerang, an emerging urban market.
WHAT MARKETING CAPABILITIES MATTER IN SERVICE DIGITALIZATION? A STRUCTURED ABSTRACT REVIEW
Digital transformation is reshaping service industries and increasing the importance of marketing capabilities for maintaining competitiveness in digitally mediated environments. This study presents a structured systematic literature review of research on digital service marketing capabilities using an abstract-based analysis of 22 Scopus-indexed studies published between 2021 and 2026. The review identifies five dominant capability types: communication capability, customer interaction capability, platform ecosystem capability, analytics capability, and service experience capability. The findings indicate that communication capability remains the most frequently discussed, while analytics and platform capabilities represent emerging directions. Sectoral analysis shows variations across industries, with platform sectors emphasizing ecosystem participation, tourism focusing on customer experience, and banking highlighting analytics and relationship management. The review also suggests that digital marketing capabilities tend to develop progressively through capability building, integration, and strategic transformation rather than simple technology adoption. These findings contribute to understanding digital service marketing capability development and provide implications for future research. Digital transformation is reshaping service industries and increasing the importance of marketing capabilities for maintaining competitiveness in digitally mediated environments. This study presents a structured systematic literature review of research on digital service marketing capabilities using an abstract-based analysis of 22 Scopus-indexed studies published between 2021 and 2026. The review identifies five dominant capability types: communication capability, customer interaction capability, platform ecosystem capability, analytics capability, and service experience capability. The findings indicate that communication capability remains the most frequently discussed, while analytics and platform capabilities represent emerging directions. Sectoral analysis shows variations across industries, with platform sectors emphasizing ecosystem participation, tourism focusing on customer experience, and banking highlighting analytics and relationship management. The review also suggests that digital marketing capabilities tend to develop progressively through capability building, integration, and strategic transformation rather than simple technology adoption. These findings contribute to understanding digital service marketing capability development and provide implications for future research.
WORK ETHIC, WORK DISCIPLINE, AND EMPLOYEE PERFORMANCE: EMPIRICAL EVIDENCE FROM MANUFACTURING COMPANIES
This study investigates the influence of work ethic and work discipline on employee performance, a critical area in human resource management due to its direct impact on organizational effectiveness. The urgency of this research lies in the need for companies to understand the key behavioral drivers that can be leveraged to enhance workforce productivity in a competitive business environment. The primary objective was to analyze the partial and simultaneous effects of these two factors on performance. A quantitative approach was employed, utilizing a survey method with a saturated sampling technique, involving all employees of PT. Tatimel Maitoya as respondents. Data were collected through a Likert-scaled questionnaire and analyzed using multiple linear regression. The findings reveal that both work ethic and work discipline have a positive and significant effect on employee performance, both individually and collectively. This research contributes empirically to the body of knowledge in human resource management by confirming the synergistic role of these motivational and regulatory factors in shaping employee outcomes. The novelty of this study is its integrated examination of these two specific variables within the unique industrial context of PT. Tatimel Maitoya, providing a practical model for performance improvement.
STRATEGIC DRIVERS OF EMPLOYEE PERFORMANCE: ENVIRONMENT, CULTURE, AND SATISFACTION IN TEXTILE INDUSTRY
The urgency of this research is based on the high productivity pressures in the textile industry sector post-economic recovery, which demands the optimization of employee performance amid the risk of extreme physical work environments. The purpose of the study was to analyze the integrative influence of the work environment, organizational culture, and job satisfaction on employee performance at PT Indonesia Synthetic Textile Mills. The study used a causal-associative quantitative approach involving 83 respondents who were selected through a simple random sampling technique. Data analysis was performed using multiple linear regression with the help of SPSS Software Version 27. The results showed that partially and simultaneously, the three independent variables had a positive and significant effect on performance, with job satisfaction as the most dominant determinant. Overall, this model is able to explain 61% of employee performance variances. This research contribution provides strategic guidance for manufacturing management in formulating retention and productivity policies based on psychological well-being. The novelty of the research lies in the testing of integrative models that combine physical, normative, and emotional aspects simultaneously in labor-intensive industries in the buffer region of the capital, providing a new perspective for the validation of human resource management theories in the context of dynamic local industries.
SOCIAL MEDIA MARKETING, BRAND ENGAGEMENT, AND PURCHASE INTENTION TOWARD SOMETHINC AMONG YOUNG TIKTOK USERS
This study examines how Social Media Marketing Activities (SMMAs) on TikTok influence Consumer Brand Engagement (CBE) and Purchase Intention toward Somethinc, a leading Indonesian beauty brand. It also investigates whether Brand Trust moderates the relationship between CBE and Purchase Intention. The study focuses on TikTok users aged 18-30 years in Greater Jakarta who follow Somethinc and have previously interacted with its content. Data were collected through an online survey using purposive sampling, yielding 150 valid responses. The data were analysed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results show that all four SMMAS dimensions; entertainment, interactivity, trendiness, and electronic word-of-mouth, significantly enhance Consumer Brand Engagement. In turn, CBE has a strong positive effect on Purchase Intention, while Brand Trust also positively influences Purchase Intention but does not moderate the CBE-Purchase Intention relationship. This study contributes to digital marketing literature by demonstrating the central role of engagement in driving purchase intention among young social-media users, while offering practical insights for beauty brands seeking to optimise TikTok-based marketing strategies.
ENHANCING EMPLOYEE PERFORMANCE: THE ROLE OF HARD SKILLS, MOTIVATION, AND CAREER DEVELOPMENT
The coffee shop industry's rapid growth demands a strategic focus on human capital to achieve sustainable competitive advantage. This study investigates the influence of hard skills, intrinsic motivation, and career development on employee performance within Point Coffee Tangerang, addressing a critical need to understand performance determinants in the service sector. Employing a quantitative approach, this research sampled 93 respondents selected from the employee population. Primary data were collected through structured questionnaires and subsequently analyzed using descriptive and inferential statistical methods. The findings reveal that hard skills, intrinsic motivation, and career development each exert a positive and significant influence on employee performance, both partially and simultaneously. Collectively, these three factors account for a substantial portion of the variance in employee performance, underscoring their critical role as key performance drivers. This research contributes empirically to human resource management literature by validating a comprehensive model of performance determinants specifically within the Small and Medium Enterprise (SME) context of the food and beverage industry. The novelty of this study lies in its integrated examination of these three variables within a single analytical framework in an Indonesian coffee shop setting. Practically, the results offer actionable insights for management to strategically enhance workforce capability and motivation, thereby fostering improved organizational outcomes.
WORK DISCIPLINE, MOTIVATION, AND EMPLOYEE LOYALTY: THE MEDIATING EFFECT OF JOB SATISFACTION
Purpose: This study aims to analyze the effect of work discipline and motivation on employee loyalty with job satisfaction as a mediating variable. The research addresses the problem of low employee loyalty reflected in lack of responsibility, inadequate recognition, and diminished commitment, as identified through preliminary surveys and absenteeism data. Methodology: A quantitative approach was employed using Structural Equation Modeling (SEM) with SmartPLS 3.0. The sample comprised 100 employees selected through proportionate stratified random sampling from a total population of 559 employees at PT Sungai Budi Group, Tangerang, Indonesia. Findings: Results indicate that work discipline and motivation positively and significantly affect job satisfaction. Work discipline and job satisfaction significantly influence employee loyalty. However, motivation does not have a significant direct effect on loyalty. Job satisfaction significantly mediates the relationship between work discipline and loyalty, but fails to mediate the motivation-loyalty relationship. Originality/Novelty: This research provides empirical evidence on the differential mediating role of job satisfaction, demonstrating that satisfaction functions as a mediator for disciplinary mechanisms but not for motivational drivers in the Indonesian manufacturing context. The findings challenge the assumption that motivation automatically translates into loyalty through satisfaction. Practical Implications: Companies should strengthen disciplinary systems and recognition programs while reevaluating motivational strategies that do not directly contribute to long-term employee loyalty. Attention to workload fairness and conducive work environments is essential for optimizing loyalty.
PERFORMANCE OF HIGHER EDUCATION TO REALIZE SUPERIOR HIGHER EDUCATION: A SYSTEMATIC STUDY OF THE LITERATURE REVIEW
This research aims to synthesize performance indicators of higher education institutions in order to realize superior higher education. The approach used is Systematic Literature Review (SLR) with the PRISMA 2020 protocol, covering 44 scientific articles selected from leading international databases in the range of 2015–2025. The analysis was carried out thematically and narrativeally to identify, classify, and map performance indicators from various institutional perspectives. The results of the study revealed five main interrelated domains of performance indicators, namely: (1) academic professional identity, (2) institutional effectiveness, (3) institutional managerial structure, (4) organizational culture, and (5) behavioral ambidexterity. These five indicators form an integrative conceptual model that represents the complexity of internal relations in modern higher education. This model emphasizes that the performance of an institution cannot be judged solely from the quantity of academic output, but must consider the social, psychological, and structural dimensions of the academic actors within it. This study emphasizes the importance of a multidimensional and reflective approach in the institutional evaluation of higher education. This research also contributes to the development of a more contextual and participatory evaluation model, as well as provides a theoretical basis for more humanistic and sustainable institutional reform.
FROM LOCAL CHAMPION TO GLOBAL PLAYER: A SWOT ANALYSIS AND STRATEGIC ROADMAP FOR ELEVATING BANK SYARIAH INDONESIA INTO THE TOP 3 GLOBAL ISLAMIC BANK BY 2030
Bank Syariah Indonesia (BSI) is the result of a merger between three national Islamic banks and holds strong potential to become a global player. However, as of 2024, BSI remains outside the top three global Islamic banks, with total assets of USD 25 billion, lagging behind Al Rajhi Bank, KFH, and DIB. This study aims to analyze BSI's position using a SWOT approach and to evaluate its performance through RGEC indicators (Risk Profile, Good Corporate Governance, Earnings, Capital) and the Global Composite Index. A descriptive qualitative method was employed, including literature review, financial report analysis (2020–2024), and benchmarking against 10 global Islamic banks. Results show BSI is in a sound financial position, with an NPF of 2.2%, ROA of 1.4%, and CAR of 19.3%, but has a relatively low Global Composite Index score (52/100) compared to Al Rajhi (89/100) and KFH (84/100). Recommended strategies include regional expansion, digital transformation, and strengthening capital through global investors. Limitations include restricted access to internal data and comparative benchmarking.
Hak Cipta (c) 2025 Dynamic Management Journal
REBRANDING WEST JAVA: INTEGRATING VISIONARY LEADERSHIP, SOCIAL TRANSFORMATION, AND PLACE IDENTITY TO ACHIEVE COMPETITIVE ADVANTAGE AND INVESTMENT READINESS
This study focuses on regional marketing strategies in West Java to address suboptimal economic development and to leverage local cultural potential in regional branding. The purpose of the research is to develop a conceptual model integrating visionary leadership, social transformation, and place identity to enhance investment readiness through the mediation of Sustainable Competitive Advantage (SCA), with environmental sustainability and infrastructure support as moderating variables. The method employed is qualitative conceptual analysis and a review of literature and reliable documentary sources. The findings produce a conceptual model showing that successful regional marketing strategies require a holistic synergy of leadership, Sundanese cultural values, and social innovation supported by sustainable practices. The study’s contribution and novelty lie in the multidimensional integration of regional branding strategies, focusing on SCA and investment readiness. The study’s limitation is its conceptual nature, necessitating empirical validation and gradual policy implementation.
OPTIMIZING MANAGEMENT AND SERVICE QUALITY IN IMPROVING MEMBER SATISFACTION: A CASE STUDY ON THE ITB AHMAD DAHLAN STUDENT COOPERATIVE
Student cooperatives play a vital role in fostering economic empowerment and entrepreneurial development within higher education institutions. However, challenges such as high management turnover, low member participation, and suboptimal service management often hinder their ability to achieve member satisfaction. This study aims to analyze the influence of service management and service quality on member satisfaction in the Student Cooperative of ITB Ahmad Dahlan. Using a quantitative approach, data were collected through questionnaires distributed to active members, and the relationships among variables were examined using structural modeling analysis. The findings reveal that both service management and service quality have a positive effect on member satisfaction. The urgency of this research lies in the need to strengthen the managerial and service functions of student cooperatives to remain adaptive and relevant in the digital transformation era. The study contributes practically by providing recommendations for improving service governance and quality, and theoretically by enriching literature on service management within educational cooperatives. The novelty of this study lies in its integrative approach, combining managerial and service quality dimensions to explain member satisfaction, specifically in the context of student-based cooperative organizations.
STRATEGIC FINANCIAL MANAGEMENT: TEMASEK HOLDINGS AS DANANTARA’S BENCHMARK FOR BUILDING NATIONAL WEALTH AND SUSTAINABLE DEVELOPMENT
This study highlights the urgency of strategic and sustainable national wealth management through the establishment of Danantara, Indonesia’s sovereign wealth fund that adopts the successful model of Temasek Holdings in Singapore, yet operates within a more complex national economic and political context. The purpose of this research is to analyze Danantara’s strategic factors using the SWOT approach, formulate strategies based on the TOWS matrix, and provide policy recommendations aligned with the Indonesia Emas 2045 vision. The research employs a qualitative analysis through a comparative study, literature review, and examination of official documents. The findings reveal Danantara’s strengths in asset scale and political support but weaknesses in governance and operational capacity. The study’s contribution and novelty lie in formulating portfolio separation strategies, strengthening independent governance, and focusing investments in digital sectors, green energy, and global partnerships.
DETERMINATION OF FINANCIAL STATEMENT INTEGRITY: FINANCIAL DISTRESS, PROFIT MANAGEMENT, AND GOVERNANCE
Integritas laporan keuangan merupakan fondasi utama dalam menjaga kepercayaan investor dan kredibilitas perusahaan, khususnya di sektor consumer non-cyclicals yang cenderung stabil namun rentan terhadap praktik manipulatif. Penelitian ini bertujuan untuk menguji pengaruh financial distress, manajemen laba, kepemilikan institusional, dan komisaris independen terhadap integritas laporan keuangan pada perusahaan yang terdaftar di Bursa Efek Indonesia periode 2019–2024. Metode pengambilan sampel menggunakan purposive sampling dengan data sekunder berupa laporan keuangan dan annual report yang diperoleh dari situs resmi IDX. Analisis dilakukan menggunakan regresi data panel dengan bantuan software Eviews 12.0. Hasil penelitian menunjukkan bahwa manajemen laba berpengaruh negatif terhadap integritas laporan keuangan, sedangkan financial distress, kepemilikan institusional, dan komisaris independen tidak menunjukkan pengaruh signifikan. Temuan ini memberikan kontribusi terhadap literatur akuntansi keuangan dengan menyoroti pentingnya pengawasan terhadap praktik manajemen laba, serta menunjukkan bahwa mekanisme tata kelola tertentu belum efektif dalam menjaga integritas pelaporan. Kebaruan studi ini terletak pada integrasi empat variabel governance dan risiko keuangan dalam satu model empiris pada sektor yang relatif jarang diteliti secara spesifik.
CELEBRITY ENDORSEMENT AND BRAND IMAGE ON INSTAGRAM ON ZOYA'S HIJAB PURCHASE DECISION: A STUDY ON UMT STUDENTS
The development of social media, especially Instagram, has changed the marketing strategy of Muslim fashion products among the younger generation. The phenomenon of using celebrity endorsements and strengthening brand image is an important factor in shaping consumer purchase decisions. This study aims to analyze the influence of Instagram social media, celebrity endorsements, and brand image on the decision to purchase Zoya hijab among female students of the University of Muhammadiyah Tangerang. The research method used was quantitative with a survey approach, involving 95 seventh-semester female student respondents. Data analysis was carried out through the stages of validity, reliability, classical assumption, multiple linear regression, and hypothesis test using SPSS version 26. The results of the study show that the three independent variables partially or simultaneously have a positive effect on purchasing decisions. These findings contribute to the digital marketing literature and consumer behavior, especially in the context of Muslim fashion. The novelty of this research lies in the integration between social media platforms, public figures, and brand perceptions in shaping purchasing decisions in the student segment, which is still rarely explored empirically in the local context
JOB SATISFACTION AS AN INTERVENER: WORKLOAD, BURNOUT, AND HOTEL EMPLOYEE PERFORMANCE
High work demands and emotional pressure in the hospitality industry have the potential to reduce employee performance. This study aims to analyze the influence of workload and burnout on employee performance, with job satisfaction as an intervening variable. Using a quantitative approach, data was collected through a survey of 86 employees of The Wujil Resort & Conventions Hotel. The analysis was carried out using the structural equation modeling (SEM) method using SmartPLS 4.0. The results show that workload and burnout have a significant effect on performance and job satisfaction. Additionally, job satisfaction has been shown to mediate the relationship between workload, burnout, and employee performance. These findings underscore the importance of workload management and burnout prevention to improve employee satisfaction and performance. The novelty of the research lies in the integration of job satisfaction as an intervening variable in the context of the hospitality industry, which is still rarely studied empirically. His practical contributions provide a foundation for hotel management in designing healthier and more productive work strategies.
ENHANCING EMPLOYEE PERFORMANCE THROUGH ENGAGEMENT AND COMMITMENT: THE MEDIATING ROLE OF WORK MOTIVATION
This study examines the influence of employee engagement and organizational commitment on employee performance at PT. Tatimel Maitoya, a company operating in a competitive industrial environment where human capital efficiency is critical. The research aims to understand how psychological and attitudinal factors drive workforce productivity in a manufacturing setting. Using a quantitative approach with a saturated sample of 75 employees, data were collected through structured questionnaires and analyzed using multiple linear regression with SPSS. Results indicate that both employee engagement and organizational commitment have a significant positive impact on employee performance, individually and collectively, with a high explanatory power. The study contributes to organizational behavior literature by confirming the relevance of engagement and commitment in an Indonesian corporate context. Its novelty lies in focusing on a less-explored firm in the regional manufacturing sector, offering practical insights for HR strategies aimed at enhancing performance through non-financial motivators.
EXPLORING THE EFFECTS OF ROLE AMBIGUITY AND JOB SATISFACTION ON WORKPLACE CREATIVITY
This study examines the influence of role ambiguity and job satisfaction on employee creativity in a public sector organization, where bureaucratic structures often hinder innovative behavior. The research aims to understand how psychological and environmental factors shape creativity among revenue management officers at UPTD Pengelolaan Pendapatan Daerah Balaraja, Banten. Using a quantitative explanatory approach, data were collected from 64 employees via questionnaires and analyzed using multiple regression with SPSS. Results indicate that role ambiguity negatively affects creativity, while job satisfaction has a significant positive impact. Collectively, both variables significantly influence employee creativity, explaining a substantial portion of its variance. The study contributes to public sector management literature by highlighting the dual role of job design and affective states in fostering innovation. Its novelty lies in exploring creativity determinants in a local government revenue unit—an under-researched context in organizational studies. Findings offer practical guidance for improving work design and motivation to enhance innovation in public service environments.
EXPLORING THE DRIVERS OF EMPLOYEE PERFORMANCE: THE ROLE OF OCB, WORK-LIFE BALANCE, AND JOB SATISFACTION IN AN INDONESIAN MANUFACTURING FIRM
This study examines the influence of organizational citizenship behavior, work-life balance, and job satisfaction on employee performance at PT. HTP Metalworks, a manufacturing company facing challenges in maintaining productivity amid increasing operational demands. The research addresses a critical gap in the context of Indonesian SMEs, where employee well-being and discretionary efforts are often overlooked. Using a quantitative approach with a saturated sample of 80 employees, primary data were collected through questionnaires and analyzed using regression analysis. Results indicate that all three variables significantly and positively influence employee performance, both individually and collectively, with a combined explanatory power of 58.4%. This highlights the importance of fostering supportive work environments and positive employee attitudes. The study contributes theoretically by integrating social exchange and job demand-resource theories in a developing economy context, and practically by offering actionable insights for HR management in similar industrial settings. Â
FOREIGN OWNERSHIP AS A MODERATION VARIABLE IN TAX HEAVEN, TAX MINIMIZATION AND TUNNELING INCENTIVE FOR TRANSFER PRICING
The purpose of this to determine the effect of tax heaven, tax minimization and tunneling incentive on transfer pricing with foreign ownership as a moderation variable in manufacturing companies listed on the Indonesian Stock Exchange (IDX). The research time period used is 5 years, namely the period 2018-2022. The population of this research includes all manufacturing companies listed on the Indonesian Stock Exchange (IDX) for the 2018-2022 period. The sampling technique uses purposive sampling tchnique. Based on the established criteria, 29 companies were obtained. The type of data is secondary data obtained from the Indonesian Stock Exchange website. The analysis method used is Moderate Regression Analysis (MRA) with the help of Eviews 12 software. The results of this research partially show that tax heaven and tax minimization have no effect on transfer pricing. Tunneling incentive have a positive effect on trasnsfer pricing. Foreign ownership has no effect on transfer pricing. Foreign ownership does not moderate the effect of tax heaven on transfer pricing. Foreign ownership is able to moderate the relationship between tax minimization and transfer pricing. Foreign ownership does not moderate the tunneling incentive relationship with transfer pricing. Simultaneous research results show that tax heaven, tax minimization and tunneling incentive have a significant effect on transfer pricing decisions.