THE EFFECT OF INCENTIVES ON THE PERFORMANCE OF ACCOUNT MANAGERS REGIONAL LEGS AT PT TELKOM TELKOM INDONESIA (PERSERO),TBK REGIONAL V

Audry Indri Bunga, Baharuddin Baharuddin, Jeana Tandirerung

Abstract


The incentive aims to increase employees' morale so that their performance improves to achieve the Company's goals. Therefore, it is important to analyze how the provision of incentives affects their performance in the Regional Large Government Service (RLEGS) unit of PT Telkom Regional 5. However, there is a problem where employees feel that the incentives are not fair, the incentives are given only at the will of the superiors, they are not satisfied with the incentives provided, and they are promised by the segment to be appointed as Pro Account Manager (permanent Telkom employees). The research method used in this study is a quantitative method using primary data by distributing questionnaires to Account Managers. The analysis tools used are in the form of correlation coefficient, determination coefficient, and t-test to determine the hypothesis. The sample in this study was 44 Account Managers who were randomly taken using the slovin formula. Based on the research that has been conducted, the conclusions are 1) The results of the Pearson Product Moment Correlation Coefficient Hypothesis Testing, with a positive value, means that the more incentives increase, the more the performance of the Account Manager will also increase. 2) The results of the Determination Coefficient Hypothesis (r-Square) test show that the Incentive variable simultaneously has an influence on the performance variable. 3) The results of the Test Hypothesis Test, show that there is a significant influence between the provision of incentives and the performance of the REgional LEGS Account manager in PT. Telkom Indonesia (Persero) Regional V. Through the explanation above, it can be concluded that "Incentives have a significant influence on performance.


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DOI: http://dx.doi.org/10.31000/combis.v7i1.13654

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