SISTEM INFORMASI PENJADWALAN KUNJUNGAN TEKNISI MENGGUNAKAN ALGORITMA GENETIKA PADA PT SOLUSINDO BINTANG PRATAMA
DOI:
https://doi.org/10.31000/jika.v8i4.12183Abstrak
Penelitian ini bertujuan untuk mengatasi tantangan penjadwalan kunjungan teknisi di PT Solusindo Bintang Pratama dengan mengembangkan aplikasi berbasis web menggunakan algoritma genetika. Permasalahan utama adalah penentuan rute kunjungan yang masih dilakukan secara manual, mengakibatkan pemborosan waktu dan sumber daya. Algoritma genetika dipilih karena kemampuannya dalam menyelesaikan masalah optimasi kompleks seperti Travelling Salesman Problem. Aplikasi ini dirancang untuk menghasilkan rute kunjungan optimal, meningkatkan efisiensi operasional perusahaan, dan mengurangi risiko kesalahan. Hasil penelitian menunjukkan bahwa aplikasi ini berhasil meningkatkan efisiensi waktu dan penghematan bahan bakar, serta mengurangi risiko kesalahan dalam menentukan rute. Implementasi sistem juga menekankan pentingnya data input yang akurat. Meskipun memerlukan pelatihan awal bagi teknisi, sistem ini menunjukkan potensi signifikan dalam meningkatkan responsivitas perusahaan terhadap kebutuhan pelanggan. Secara keseluruhan, aplikasi ini memberikan kontribusi signifikan terhadap peningkatan efisiensi operasional di PT Solusindo Bintang Pratama dan dapat menjadi model untuk diterapkan pada industri layanan teknis lainnya. Penerapan lebih lanjut dan pengembangan berkelanjutan diharapkan dapat meningkatkan kinerja sistem dan memperluas fungsionalitasnya.Referensi
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