Developing Supply Chain to Increase Firm Performance: The Role of Supply Chain Agility, Supply Chain Integration and Supply Chain Quality Management

Badawi Badawi

Abstract


The objective of this study was to analyze the effect of supply chain agility (SCA), supply chain integration (SCI) and supply chain quality management (SCQM) on the performance of online food seller companies. This research is quantitative research with a structural equation model methodology using AMOS. This study uses a population of companies or culinary business people who sell their products online in West Java, Indonesia. From this population, 160 online culinary businesses were selected as samples in this study. This study resulted that SCA, SCI and SCQM can have a positive and significant effect on company performance. Online culinary companies should increase supply chain agility through the development of several aspects within the company, namely demand management, agile distribution, agile manufacturing and agile customization. The results fill the gap in previous research by analyzing the influence of supply chain agility, supply chain integration and supply chain quality management on company performance in the culinary industry. It is hoped that this research can provide input and study the role of the supply chain in improving company performance

Full Text:

PDF

References


Ali, M. H., Zhan, Y., Alam, S. S., Tse, Y. K.,

& Tan, H. K. (2017). Food supply chain integrity:

the Need to go Beyond Certification. Industrial

Management & Data Systems, 117(8), 1589-

DOI: 10.1108/IMDS-09-2016-0357

Ali, S., Khalid, N., Javed, H. M. U., & Islam,

D. M. Z. (2020). Consumer adoption of online

food delivery ordering (OFDO) services in

Pakistan: The impact of the COVID-19 pandemic

situation. Journal of Open Innovation:

Technology, Market, and Complexity, 7(1), 10.

Ashraf. M.S. Nawaz,.M.. Muhammad

Kashif Durrani, M.K Farooq. U (2020) Role of

CRM components in creation of Costumer

Loyalty in Islamic Banks: examining the

moderating effect of Muslim Religiosity.

PalArch’s Journal of Archaeology of

Egypt/Egyptology 17 (11), 205-228

Bargshady, G., Chegeni, A., Kamranvand,

S., & Zahrae, S. M. (2016). A Relational Study Of

Supply Chain Agility And Firms’ Performance In

The Services Providers. International Review Of

Management And Marketing, 6(54), 38-42. Doi:

1016/J.Ijpe.2012.10.009

Barua. B. Zaman. S. Urme.U.N (2020),

Effect Of Total Quality Management On

Organizational Performance: Mediating Role

Of Knowledge Creation Process. Palarch’s

Journal O Archaeology Of Egypt/Egyptology

(7). 9028-9050

Beheshti, H.M., Mostaghel., R. And

Hultman,M (2014) Supply chain integration and

firm performance: an empirical study of Swedish

manufacturing firms. Competitiveness Review

Vol. 24 No.1. pp. 20-31

Flynn , B., Huo , B., & Zhao, X. (2010).

The impact of supply chain integration on

performance: A contingency and Configuration

Approach. Journal of Operations Management,

(1), 58-71. DOI: 10.1016/j.jom.2009.06.001

Gavilan, D., Balderas-Cejudo, A.,

Fernández-Lores, S., & Martinez-Navarro, G.

(2021). Innovation in online food delivery:

Learnings from COVID-19. International journal

of gastronomy and food science, 24, 100330.

Gu, P., Song, R., & Chen , X. (2017).

Management Practice of Supply Chain Quality

Management in Service-oriented Manufacturing

Industry. MATEC Web of Conferences. GCMM,

DOI: 10. 1051/matecconf/2017/10005035.

Guiné, R. P., Florença, S. G., Barroca, M.

J., & Anjos, O. (2020). The link between the

consumer and the innovations in food product

development. Foods, 9(9), 1317.

Guner, H. M., Cemberci, M., & Civelek,

M. E. (2018). The Effect Of Supply Chain Agility

On Firm Performance. Journal of International

Trade, Logistics and Law, 4(2), 23-34. DOI:

1016/j.ijinfomgt.2013.09.001

Haefner, N., Wincent, J., Parida, V., &

Gassmann, O. (2021). Artificial intelligence and

innovation management: A review, framework,

and research agenda✰. Technological

Forecasting and Social Change, 162, 120392.

Hair, J. F. Jr., Black, W. C., Babin, B. J., &

Anderson, R. E., (2010), Multivariate Data

Analysis, 7th Edition, Person Prentice Hall,

Essex, UK

Hanf, J., & Pieniadz, A. (2007). Quality

Management in Supply Chain Networks - The

Case of Poland. International Food and

Agribusiness Management Review, 10(4), 102-

DOI: 10.22004/ag.econ.44903

Hobbs, J. E. (2020). Food supply chains

during the COVID‐19 pandemic. Canadian

Journal of Agricultural Economics/Revue

canadienne d'agroeconomie, 68(2), 171-176.

Hong, J., Liao, Y., Zhang, Y., & Yu, Z.

(2019). The Effect Of Supply Chain Quality

Management Practices And Capabilities On

Operational And Innovation Performance:

Evidence From Chinese Manufacturers.

International Journal of Production Economics,

, 227-235, DOI 10.1016/j.ijpe.2019.036.

Hong, J., Liao, Y., Zhang, Y., & Yu, Z.

(2019). The effect of supply chain quality

management practices and capabilities on

operational and innovation performance:

Evidence from Chinese manufacturers.

International Journal of Production Economics,

, 227-235.

Huang, G. Q., & Tsai, F. S. (2021). Social

innovation for food security and tourism poverty

alleviation: some examples from China. Frontiers

in Psychology, 12, 614469.

Hwang, T., & Kim, S. T. (2018). Balancing

in house and outsourced logistics services:

effects on supply chain agility and firm

performance. Service Business, 13(3), 531–556.

DOI: 10.1007/s11628-018-00394-x

International Journal of Agile Systems and

Management, 6(3), 215-231. DOI:

1504/IJASM.2013.054975

Khan, H., & Wisner, J. (2019). Supply

Chain Integration, Learning, and Agility: Effects

on Performance. Operations and Supply Chain

Management, 12(1), 14-23. DOI:

31387/oscm0360218

Khan, H., & Wisner, J. D. (2019). Supply

chain integration, learning, and agility: Effects on

performance. Journal of Operations and Supply

Chain Management, 12(1), 14.

Khan, S. D. (2006). “Benchmarking and

competency mapping at TRIM India Ltd: a case

study”, in Jaiswal, M. and Garg, R.K. (Eds),.

Bridging Global Digital Business Divide,

Macmillan, New delhi.

Kumar, A., & Kushwaha. (2018). Supply

Chain Management Practices And Operational

Performance Of Fair Price Shops In India: An

Empirical Study. Scientific Journal of Logistics,

(1), 85-99. DOI: 10.17270/J.LOG.2018.237

Kumar, A., Singh, R. K., & Modgil, S.

(2023). Influence of data-driven supply chain

quality management on organizational

performance: evidences from retail industry. The

TQM Journal, 35(1), 24-50.

Leonidou, E., Christofi, M., Vrontis, D., &

Thrassou, A. (2020). An integrative framework

of stakeholder engagement for innovation

management and entrepreneurship

development. Journal of Business Research, 119,

-258.

Macclever, A. B., Annan, J., & Boahen, S.

(2017). Supply Chain Flexibility, Agility and Firm

Performance. European Journal of Logistics,

Purchasing and Supply Chain Management, 5(3),

-40. DOI: 10.1108/01443570510605090

Muafi, M., & Sulistio, J. (2022). A nexus

between green intellectual capital, supply chain

integration, digital supply chain, supply chain

agility, and business performance. Journal of

Industrial Engineering and Management, 15(2),

-295.

Rajesh K. Pillania, A. K. (2008). Strategic

sourcing for supply chain agility and firms’

performance A study of Indian manufacturing

sector. Management Decision, 46(10), 1508–

DOI: 10.1108/00251740810920010

Soares, A., Soltani, E., & Liao, Y.-Y.

(2012). The Influence Of Inter-Firm

Relationships on Supply Chain Quality

Management: A Survey of UK Firms.

International Journal of Global Management

Studies Professional, 4(2), 17-32

Swafford, P. M. (2006). The antecedents

of supply chain agility of a firm: scale

development and model testing. . Journal of

Operations Management, 24(2), 170-188. DOI:

1016/j.jom.2005.05.002

Tan, K. H., Ali, M. H., Makhbul , Z. M., &

Ismai, A. (2017). The impact of external

integration on halal food integrity. Supply Chain

Management: An International Journal, 22(2),

-199. DOI: 10.1108/SCM-05-2016-0171

Thilmany, D., Canales, E., Low, S. A., &

Boys, K. (2021). Local food supply chain

dynamics and resilience during COVID‐19.

Applied Economic Perspectives and Policy, 43(1),

-104.

Yu, W., Chavez, R., Jacobs, M., Wong, C.

Y., & Yuan, C. (2019). Environmental scanning,

supply chain integration, responsiveness, and

operational performance: an integrative

framework from an organizational information

processing theory perspective. International

Journal of Operations & Production

Management, 39(5), 787-814.

Zeng, J., Phan , C. A., & Matsui, Y. (2013).

Supply Chain Quality Management Practices And

Performance: An Empirical Study. Operating

Management Resource, 6, 19-31, DOI

1007/s12063-012-0074-x.

Zhao, X., Wang, P., & Pal, R. (2021). The

effects of agro-food supply chain integration on

product quality and financial performance:

Evidence from Chinese agro-food processing

business. International Journal of Production

Economics, 231, 107832.

Zhong , J., Ma , Y., Tu, Y., & Li, X. (2016).

Supply Chain Quality Management: An Empirical

Study. International Journal of Contemporary

Hospitality Management, 28(11), 2446-2472,

DOI 10.1108/IJCHM-03-2015-0110.

Zhou, H., & Li, L. (2020). The impact of

supply chain practices and quality management

on firm performance: Evidence from China's

small and medium manufacturing enterprises.

International Journal of Production Economics,

, 107816




DOI: http://dx.doi.org/10.31000/jmb.v13i1.11156

Article Metrics

Abstract - 11 PDF - 11

DOI (PDF): http://dx.doi.org/10.31000/jmb.v13i1.11156.g5052

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.