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Volume 14, No. 1JMB : Jurnal Manajemen dan Bisnis

DOI: https://doi.org/10.31000/jmb.v14i1

Published March 27, 2025

Issue description

This Issue has been available online since March 2025 for the regular issue of Journal Manajemen dan Bisnis (JMB) Postgraduate Universitas Muhammadiyah Tangerang. All Articles in this issue were authored/co-authored by 15 Authors from several universities in Indonesia

Articles

  1. Mapping the Research Landscape: A Bibliometric Analysis of Innovative Work Behavior and Leadership Trends

    This study explores research trends and thematic patterns at the intersection of Innovative Work Behavior (IWB) and leadership through a bibliometric analysis using the Scopus database. The analysis includes 427 publications from 2019 to 2024. The bibliometric analysis was conducted using VOSviewer, a tool widely recognized for visualizing bibliometric networks. The software facilitated the identification of co-occurrence patterns, and thematic clusters. Keyword co-occurrence analysis revealed dominant themes such as "Innovative Work Behavior," "Transformational Leadership," and "Knowledge Sharing," while citation analysis identified influential authors and foundational works in the field. Cluster analysis highlighted interconnections between leadership styles, knowledge sharing, psychological safety, and organizational commitment, providing actionable insights into research gaps and emerging trends. Future research should explore Digital Leadership as a catalyst for innovation in hybrid work environments and Inclusive Leadership to enhance team-based innovation through psychological safety and diversity. Studies should also consider contextual factors such as cultural and sectoral differences, particularly in public and higher education institutions, to address the dynamic demands of modern organizations
  2. Customer Value-Based Marketing Strategy: A Case Study of PT Sharp Electronics Indonesia in Improving Loyalty and Brand Image

    This research focuses on customer value as a key component in modern marketing strategy, with a case analysis of Sharp Electronics Indonesia Corp. With the development of technology, companies need to adapt strategies to provide optimal value to customers through relevant products and services. This research uses descriptive qualitative methods to identify customer value-based marketing practices that focus on product quality, innovation, and responsive service. Primary data was obtained from observations of Sharp's marketing activities, while secondary data from related literature. The findings show that customer value plays an important role in driving consumer loyalty and satisfaction. Sharp, through approaches such as utilization of digital channels, loyalty programs, and product customization for the local market, strengthens its position in the market and improves brand image. This research recommends practical strategies for businesses looking to strengthen customer loyalty and engagement through a customer value-oriented marketing approach
  3. Strategic Management of Human Resources on Organisational Quality

    Improving organizational quality is very dependent on effective human resource management. Strategic human resource management plays an important role in designing and implementing policies that support the achievement of an organization's goals. This research is based on the challenges faced by organizations in optimizing human resource potential to achieve superior performance. Human resource management includes a series of planned practices that aim to attract, develop, motivate and retain members who have qualifications according to the organization's needs. The aim of this research is to analyze how the implementation of human resource management strategies can improve organizational welfare, both in terms of operational efficiency and individual performance effectiveness. The benefits of implementing this strategy include increasing productivity, developing a positive work culture, and achieving long-term competitive advantage for the organization. It is hoped that the results of this research will provide insight for organizational managers in integrating human resource strategies to improve organizational quality.

     

  4. The Influence of Product Quality and Service Quality on Member Satisfaction Net Mediatama Consumer Cooperative

    Consumer satisfaction is one of the important factors for the survival of a company in a situation where competition between companies is very fierce. There are several factors that can affect consumer satisfaction, including product quality and service quality. The Net Mediatama Consumer Cooperative was developed with the aim of maintaining the interests and addressing the needs of its members. However, many members still buy their needs at other stores near the area. This is because cooperative members are not satisfied with the quality of products and service quality at the cooperative. The purpose of this study was to determine whether product quality and service quality have a significant effect on member satisfaction. The research method used in this study is quantitative research. The population of this study was all cooperative members with a sample of 55 members using the purposive sampling method. The data analysis technique used in this study was multiple linear regression obtained by processing data using SPSS Ver 25. The results of the study showed that the variables of product quality and service quality had a significant effect on the satisfaction of Net Mediatama consumer cooperative members, both partially and simultaneously.
  5. Do Determinants of Firm Value Influence Profitability? Exploring the Moderating Role of Financial Technology

    This study aims to analyze the factors that affect firm value by considering the role of profitability as a mediating variable and financial technology (fintech) as a moderating variable. The independent variables studied include liquidity and leverage. The research method used is a quantitative approach with moderated mediation regression analysis. The sample consists of 21 banking companies listed on the Exchange Indonesia (IDX) in the Stock period 2018-2023, with purposive sampling . techniqueThe results showed that liquidity has a has significant effect on firm value, while leverage no direct effect. Profitability is proven to act as a mediator in the relationship between between liquidity and firm value (complementary ) mediationmediator and as a full (full mediation). in the relationship leverage and firm value In addition, fintech acts as a moderator in the relationship between liquidity and profitability, as well as leverage and profitability. This suggests that the adoption of fintech can strengthen the impact of liquidity and leverage on profitability, which in turn contributes to increasing firm value. The implications of this study highlight the importance of optimal and leverage , liquidity managementas well as the utilization of fintech in in the improving profitability and firm value banking sector.

     

    Keywords: Liquidity, Leverage, Profitability, Fintech, Firm Value,

  6. The Effect Of Time Management, Occupational Safety And Health (Osh) On Employee Work Productivity At Pt. Garuda Maintenance Facility Aero Asia Tbk

    Productivity is an interdisciplinary approach to effectively determining goals. There is a low level of work productivity in the TRP production department at PT. GMF Aero Asia Tbk. Therefore, the objective of this study is to analyze the influence of time management, occupational health, and safety (OHS) on employee productivity.
    This research employs explanatory research method with a quantitative approach. The sample consists of TRP production department employees, using total sampling technique, with a known sample size of 82 individuals. Data analysis includes descriptive statistical analysis, instrument testing, regression analysis, and determination coefficient analysis. Data processing is aided by Microsoft Excel and SPSS software version 26.
    The research findings indicate that partially, time management variables have a positive and significant effect on work productivity, as evidenced by t-value 4.238 > t-table 1.990 and sig value 0.000 < 0.05. Occupational health and safety (OHS) variables do not have a positive and significant effect on work productivity, as evidenced by t-value 0.578 < t-table 1.990 and sig value 0.565 > 0.05. Simultaneously, time management variables, and occupational health and safety (OHS) have a positive and significant effect on work productivity, as evidenced by f-value 26.995 > f-table 3.11 and sig value 0.000 < 0.05. The R value is 0.637 indicating a "strong" correlation. Time management and occupational health and safety (OHS) contribute to work productivity by 40.6%. The remaining (100% - 40.6% = 59.4%) is influenced by other variables not studied.
    It is advisable for PT. GMF Aero Asia Tbk to focus on planning and implementing time management systems to enhance work productivity, while also considering occupational health and safety (OHS) factors through strategic efforts related to facilities and OHS training