PENINGKATKAN KUALITAS PELAYANAN PEMBUATAN IZIN MENDIRIKAN BANGUNAN (IMB) RUMAH TINGGAL MELALUI PROFESIONALISME KERJA DI BADAN PELAYANAN PENANAMAN MODAL DAN PERIJINAN TERPADU (BPPMPT) KOTA TANGERANG

Penulis

  • Effendi Effendi
  • Cecep Sudrajat

DOI:

https://doi.org/10.31000/jmb.v6i2.1563

Abstrak

This study aims to the extent to which the work professionalism of
employees can improve the quality of service in building a Building
Permit (IMB) at the Tangerang City One Stop Investment Service. The
hypothesis proposed is: "There is a Positive Role of Employee Work
Professionalism in Improving the Quality of Service for Building
Construction Permits (IMB) in Tangerang City BPMPTSP".Based on the
results of the study, it is known that there is a positive and significant
role of work professionalism in improving the quality of residential IMB
services.The higher the value of work professionalism, the higher the
quality of service for the IMB of the Residence in Tangerang City
BPMPTSP.The results of this study inform that the variable
professionalism of work is an important factor in improving the quality
of service for making residential building permits (IMB).

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Diterbitkan

2019-05-03

Terbitan

Vol 6 No 2 (2017): JMB : Jurnal Manajemen dan Bisnis

Bagian

Articles

Lisensi

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