The Influence Of Smartphone User Interface On Consumer Purchase Intention
DOI:
https://doi.org/10.31000/jmb.v15i1.16076Abstract
One of the reasons why a smartphone product fails is due to a suboptimal user interface. A suboptimal user interface makes users hesitate to purchase the smartphone product. This study aims to determine the effect of the user interface on consumer purchasing interest. Several influencing factors include design, features, comfort, ease, and optimization of the user interface. This study uses a linear regression method. The sampling technique was conducted by distributing a Google form via WhatsApp, resulting in a sample size of 50 respondents. Using linear regression analysis, the relationship between the predictor variable x = 1 and the response variable y was 3.2585 with a regression equation of y = 2.798 + 0.4605x. The results of this study prove that smartphone UI influences consumer purchasing interest.
Â
Keyword:Â User Interface, Smartphone, Purchase Intention
References
A’yuni, S. G. and Chusumastuti, D. (2020) ‘Pengaruh User Interface Aplikasi Shopee terhadap Minat Beli Masyarakat The Effect of User Interface of Shopee Application to People ’ s Buying Interest’, Jurnal Ilmiah Manajemen Informasi dan Komunikasi, 5, pp. 49–58.
Alfian Nurlifa, S. K. and Kariyam (2014) ‘Analisis Pengaruh User Interface Terhadap Kemudahan Penggunaan Sistem Pendukung Keputusan Seorang Dokter’, Prosiding SNATIF Ke-1 Tahun 2014, pp. 333–340.
Ani, D. P. and Jember, U. (2021) ‘PENGARUH SPESIFIKASI LAPTOP TERHADAP PROSES KOMPUTER UNIVERSITAS JEMBER The Effect Of Laptop Specifications On The Learning Process Of Students Computer Science Department Of Jember University’, (June).
Alalwan, A. A. (2024). Mobile applications and consumer behavior: A systematic review and future research agenda. Journal of Business Research, 172, 113–126. https://doi.org/10.1016/j.jbusres.2023.113126 (doi.org in Bing).
Basiroh, B., Asmarajati, D. and Fatmafury, W. (2020) ‘Pengaruh User Interface Toko Online Terhadap Kenyamanan Pengguna Studi Kasus Pada E – Commerce Wonosobo Mall’, Device, 10(1), pp. 33–37. doi: 10.32699/device.v10i1.1484.
Cahyono, S. A., Fianto, A. Y. A. and Bahruddin, M. (2016) ‘Analisis Pengaruh Design Aesthetic User Interface Ios Terhadap Behavior Pengguna Di Surabaya Melalui’, Jurnal Desain Komunikasi Visual, 4(2).
Dwivedi, Y. K., Rana, N. P., Jeyaraj, A., Clement, M., & Williams, M. D. (2025). Online survey methods in digital consumer research: A review and future directions. Information Systems Frontiers, 27(1), 45–62. https://doi.org/10.1007/s10796-024-10345-7 (doi.org in Bing)
Wirapraja, A. and Ariwibowo, H. (2021) ‘Pengaruh Tampilan Antar Muka Terhadap Minat Beli Pelanggan M-Commerce (Studi Kasus Pelanggan Go-Food)’, Jurnal Eksekutif, 18(2), pp. 87–98. Available at: https://jurnal.ibmt.ac.id/index.php/jeksekutif/article/view/282.
Liao, Kun-Hsi. 2012. Service Quality and Customer Satisfaction: Direct and Indirect Effects in a B2B Customer Loyalty Framework. Journal of Global Business Management Vol. 8.
P. Katemba and R. K. Djoh, “Prediksi Tingkat Produksi Kopi Menggunakan Reg resi Linear,†J. Ilm.FLASH, vol. 3, no. 1, pp. 42–51, 2017, [Online].
G. N. Ayuni and D. Fitrianah, “Penerapan Metode Regresi Linear Untuk Prediksi Penjualan Properti pada PT XYZ,†J. Telemat., vol. 14, no. 2, pp. 79–86, 2019, [Online].
ISO, “Ergonomics of human-system interaction — Part 11: Usability: Definitions and concepts,†ISO 9241-11:2018, 3.1.1, 2018. [Daring]. Tersedia pada: https://www.iso.org/obp/ui/#iso:std:iso:9241:-11:ed-2:v1:en.
Caesaron, D. (2015). Evaluasi Heuristic Desain Antar Muka (Interface) Portal Mahasiswa (Studi Kasus Portal Mahasiswa Universitas X). Jurnal Metris, 16(1), 9–14.
Nugraheny, D. (2016). Analisis User Interface dan User Experience pada Website Sekolah Tinggi Teknologi Adisutjipto Yogyakarta.SENATIK, 2.
Joo, Heonsik, 2017 “A Study on Understanding of UI and UX, and Understanding of Design According to UserInterfaceChange†dalam International Journal of Applied Engineering Research Volume 12, Number 20
Dihan, F. N. (2010). Smartphone : Antara Kebutuhan Dan E-Lifestyle. Smartphone : Antara Kebutuhan Dan E-Lifestyle, 1(semnasIF), E-315
Sutarman, 2009. Pengantar Teknologi Informasi. Penerbit Bumi Aksara : Jakarta
Sumartono. 2003. Kecerdasan Komunikasi (Rahasia Hidup Sukses). Jakarta: Elex Media Komputindo.
Zhang, Y., & Li, H. (2025). Exploring smartphone user interface experience-sharing behavior: Design implications for UX and marketing. Journal of Interactive Marketing, 59(2), 145–162. https://doi.org/10.1016/j.intmar.2025.03.004 (doi.org in Bing)
Downloads
Published
Issue
Section
License
The Authors submitting a manuscript do so on the understanding that if accepted for publication, the copyright of the article shall be assigned to Indonesian Journal of Law and Policy Studies, Post Graduate in Law Universitas Muhammadiyah Tangerang, Indonesia as the publisher of the journal.
Jurnal Manajemen & Bisnis (JMB) right of first publication with the work simultaneously licensed under  Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0) that allows others to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material) the work for any purpose, even commercially with an acknowledgment of the work's authorship and initial publication in Jurnal Manajemen & Bisnis (JMB). Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in Jurnal Manajemen & Bisnis (JMB). Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).