Cindy Cahyaning Astuti


Covid 19 pandemic that occurred in Indonesia certainly had an impact on education sector. Learning online is solution that can be applied in Covid 19 pandemic. Since the Covid-19 pandemic, UMSIDA using 100% online learning. Features available in e-learning are complete and make it easier for lecturers and students to take part in online learning. However, so far no research has been carried out on student responses related to their importance and performance in taking online learning. Based on this, this research will focus on knowing student responses related to interests and performance taking online learning using Important Performance Analysis (IPA). The results using the IPA method showed that, the variables in quadrant I (concentrate here), namely variables X2, X4 and X6 are variables need to be prioritized to improve their quality because these variables are considered important students and are expected to have good performance, but the current condition is still not satisfactory.

Keywords: covid-19, e-learning, IPA

Full Text:



Ferreira, H. P., & Fernandes, P. O. (2015). Importance-performance Analysis Applied to a Laboratory Supplies and Equipment Company. Procedia Computer Science, 64, 824–831.

Ghozi, S., Rakim, A. R., & Mahfud, M. (2019). Analisis Kinerja Layanan Perguruan Tinggi Menggunakan Customer Satisfaction Index (CSI) dan Importance Performance Analysis (IPA). Journal of Data Analysis, 2(1), 31–42.

Habibi, A. (2020). Normal Baru Pasca Covid-19. Jurnal Adalah, 4(1), 197–202.

Handarini, O. I., & Wulandari, S. S. (2020). Pembelajaran Daring Sebagai Upaya Study From Home (SFH) Selama Pandemi Covid 19. Jurnal Pendidikan Administrasi Perkantoran (JPAP), 8(3), 496–503.

Hua, J., & Chen, W. Y. (2019). Prioritizing urban rivers’ ecosystem services: An importance-performance analysis. Cities, 94(April), 11–23.

Martilla, J. A., & James, J. C. (1977). Importance-Performance Analysis. Journal of Marketing, 41(1), 77–79.

Putria, H., Maula, L. H., & Uswatun, D. A. (2020). Analisis Proses Pembelajaran Dalam Jaringan (DARING) Masa Pandemi COVID-19 pada Guru Sekolah Dasar. 4(4), 861–872.

Rusman. (2012). Seri Manajemen Sekolah Bermutu: Model-Model Pembelajaran Mengembangkan Profesionalitas Guru. PT Raja Grafindo Persada.

Sadikin, A., & Hamidah, A. (2020). Pembelajaran Daring di Tengah Wabah Covid-19. BIODIK, 6(2), 109–119.

Wong, M. S., Hideki, N., & George, P. (2011). The Use of Importance-Performance Analysis (IPA) in Evaluating Japan’s E-government Services. Journal of Theoretical and Applied Electronic Commerce Research, 6(2), 17–30.


Article Metrics

Abstract - 831 PDF - 502



  • There are currently no refbacks.

Simposium Nasional Multidisiplin (SinaMu) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

View MyStats