Digital Innovations in Southeast Asian: Research-Driven Mapping Local Governance for Efficiency and Participation

Sukwan Hanafi, Achmad Nurmandi, Herman Lawelai, Elaine Baulete, Imron Sohsan

Abstract


This study addresses issues of bureaucratic inefficiency and low public participation in governance by systematically mapping the scope of digital innovation in local governance throughout Southeast Asia. The research seeks to understand how technology aids governance outcomes, guided by the region’s disparities in digital infrastructure and institutional readiness. The study conducts a systematic literature review of 996 publications from Scopus, following the PRISMA protocol and employing bibliometric analysis via RStudio-Biblioshiny and CiteSpace to derive trends, themes, and gaps concerning Indonesia, Malaysia, Singapore, Thailand, and the Philippines. The results demonstrate and actively reinforce the three dominant innovation clusters: smart cities, e-government systems, and citizen participation platforms that foster greater democratic engagement alongside improved administrative efficiency. The analysis emphasizes the factors critical for successful digital transformation: institutional readiness, digital competency, and cross-organizational collaboration. By synthesizing regional best practices and thematic patterns, the research provides strategic recommendations for policymakers aiming to cultivate flexible, inclusive, and ethically responsible frameworks of implications focused on formulated digital governance. These findings emphasize the need to align technology with community needs and participatory processes, thereby directing further research on interoperability, AI ethics, and public trust in digital public administration.

Studi ini membahas masalah ketidak efisienan birokrasi dan rendahnya partisipasi publik dalam tata kelola pemerintahan dengan secara sistematis memetakan ruang lingkup inovasi digital dalam tata kelola pemerintahan di seluruh Asia Tenggara. Penelitian ini bertujuan untuk memahami bagaimana teknologi mendukung hasil tata kelola pemerintahan, dengan mempertimbangkan disparitas infrastruktur digital dan kesiapan institusional di wilayah tersebut. Studi ini melakukan tinjauan literatur sistematis terhadap 996 publikasi dari Scopus, mengikuti protokol PRISMA, dan menggunakan analisis bibliometrik melalui RStudio-Biblioshiny dan CiteSpace untuk mengidentifikasi tren, tema, dan celah terkait Indonesia, Malaysia, Singapura, Thailand, dan Filipina. Hasilnya menunjukkan dan secara aktif memperkuat tiga kluster inovasi dominan: kota pintar, sistem e-pemerintahan, dan platform partisipasi warga yang mendorong keterlibatan demokratis yang lebih besar bersamaan dengan efisiensi administratif yang lebih baik. Analisis ini menyoroti faktor-faktor kritis untuk transformasi digital yang sukses: kesiapan institusional, kompetensi digital, dan kolaborasi lintas organisasi. Dengan mensintesis praktik terbaik regional dan pola tematik, penelitian ini memberikan rekomendasi strategis bagi pembuat kebijakan yang bertujuan untuk mengembangkan kerangka kerja yang fleksibel, inklusif, dan etis dalam tata kelola digital. Temuan ini menekankan pentingnya menyelaraskan teknologi dengan kebutuhan komunitas dan proses partisipatif, sehingga mengarahkan penelitian lebih lanjut pada interoperabilitas, etika AI, dan kepercayaan publik dalam administrasi publik digital.


Keywords


Digital Transformation, E-Government, Smart Cities, Local Governance, Public Participation

Full Text:

PDF

References


Aboucaya, W., Angarita, R., & Issarny, V. (2022). Detecting Obstacles to Collaboration in an Online Participatory Democracy Platform: A Use-case Driven Analysis. Proceedings - International Workshop on Equitable Data and Technology, FairWare 2022, 25–33. https://doi.org/10.1145/3524491.3527307

Aigner, I., Garai-Fodor, M., & Szemere, T. P. (2022). Singapore’s Journey as a Digit-all-ized and Innovative Smart Nation Toward Sustainability. ICCC 2022 - IEEE 10th Jubilee International Conference on Computational Cybernetics and Cyber-Medical Systems, Proceedings, 259–264. https://doi.org/10.1109/ICCC202255925.2022.9922714

Akman, Ç., & Şahintürk, D. (2024). Digital participation in local governments. In Digital Transformation in Public Administration: Theory and Practices (pp. 191–200). Nova Science Publishers, Inc. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85216279869&partnerID=40&md5=77c81752fda51bbfbf404f767a1201c3

Ammenwerth, E. (2019). Technology Acceptance Models in ealth nformatics: TAM and UTAUT. Studies in Health Technology and Informatics, 263, 64–71. https://doi.org/10.3233/SHTI190111

Anggono, B. D., Wahanisa, R., Aulia Oktarizka Vivi Puspita Sari, A. P., & Adiyatma, S. E. (2025). Interrogating the Legal Foundations of Digital Transformation: Balancing Economic Growth and Social Welfare in the Era of Disruption. Volksgeist: Jurnal Ilmu Hukum Dan Konstitusi, 8(1), 191–211. https://doi.org/10.24090/volksgeist.v8i1.12211

Anindito, D. B., Sagala, S. A. H., & Tarigan, A. K. M. (2022). E-musrenbang: A digital framework for local participatory planning at the community level. International Development Planning Review, 44(2), 191–216. https://doi.org/10.3828/IDPR.2021.5

Athikarisamy, S., & Patole, S. (2021). Reporting of meta-analysis (PRISMA). In Principles and Practice of Systematic Reviews and Meta-Analysis (pp. 111–123). Springer International Publishing. https://doi.org/10.1007/978-3-030-71921-0_11

Baas, J., Schotten, M., Plume, A., Côté, G., & Karimi, R. (2020). Scopus as a curated, high-quality bibliometric data source for academic research in quantitative science studies. Quantitative Science Studies, 1(1), 377–386. https://doi.org/10.1162/qss_a_00019

Barbosa, M. W. (2021). Uncovering research streams on agri-food supply chain management: A bibliometric study. Global Food Security, 28, 100517. https://doi.org/10.1016/j.gfs.2021.100517

Belkhamza, Z. (2024). The Innovation’s Role in Boosting e-Government Engagement in Global Economies. 30th Americas Conference on Information Systems, AMCIS 2024. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85213004384&partnerID=40&md5=977c69864a635e004e9fdbc9223fb274

Bennett, R. M., Hutabarat, I. R., Unger, E.-M., Ginting, C. P., van der Vegt, H., & Latif, A. (2023). Digital Transformation in Indonesian Land Administration. In Geospatial Science for Smart Land Management (pp. 43–67). CRC Press. https://doi.org/10.1201/9781003349518-7

Boon, L. S., Malek, J. A., Hussain, M. Y., & Tahir, Z. (2020). Participation in e-government services and smart city programs: A case study of Malaysian local authority. Planning Malaysia, 18(3), 300–312. https://doi.org/10.21837/PM.V18I13.794

Caplanova, A., & Dimelis, S. (2025). THE DIGITAL PERFORMANCE AND COMPETITIVENESS OF PUBLIC SECTOR INSTITUTIONS IN SOUTHEAST ASIA. Journal of Competitiveness, 17(1), 101–126. https://doi.org/10.7441/joc.2025.01.06

Chanduví, D. A. G., Lama, G. L. R., & Morey, N. D. (2015). Analysis of Research Literature of Professional Competency Models with a Cognitive-motivational Approach. Procedia - Social and Behavioral Sciences, 171, 1400–1409. https://doi.org/10.1016/j.sbspro.2015.01.260

Chang, F., & Das, D. (2020). Smart Nation Singapore: Developing Policies for a Citizen-Oriented Smart City Initiative. In Developing National Urban Policies (pp. 425–440). Springer Nature Singapore. https://doi.org/10.1007/978-981-15-3738-7_18

Corning, G. P. (2022). ASEAN and the Regime Complex for Digital Trade in the Asia-Pacific. Journal of World Trade, 56(6), 915–938. https://doi.org/10.54648/trad2022038

David, A., Yigitcanlar, T., Li, R. Y. M., Corchado, J. M., Cheong, P. H., Mossberger, K., & Mehmood, R. (2023). Understanding Local Government Digital Technology Adoption Strategies: A PRISMA Review. Sustainability (Switzerland), 15(12). https://doi.org/10.3390/su15129645

Di Martino, B., Graziano, M., Colucci Cante, L., Esposito, A., & Epifania, M. (2022). Application of Business Process Semantic Annotation Techniques to Perform Pattern Recognition Activities Applied to the Generalized Civic Access. In B. L. (Ed.), Lecture Notes in Networks and Systems: Vol. 497 LNNS (pp. 404–413). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-08812-4_39

Djatmiko, G. H., Sinaga, O., & Pawirosumarto, S. (2025). Digital Transformation and Social Inclusion in Public Services: A Qualitative Analysis of E-Government Adoption for Marginalized Communities in Sustainable Governance. Sustainability (Switzerland), 17(7). https://doi.org/10.3390/su17072908

Efthymiou, I.-P. (2025). The role of e-government and e-governance in modern societies. In Public Governance Practices in the Age of AI (pp. 45–68). IGI Global. https://doi.org/10.4018/979-8-3693-9286-7.ch003

Fang, T. M., Ahmad, N. H., Halim, H. A., Iqbal, Q., & Ramayah, T. (2024). Pathway towards SME competitiveness: Digital capability and digital business model innovation. Technology in Society, 79, 102728. https://doi.org/10.1016/j.techsoc.2024.102728

Frach, L., Fehrmann, T., & Pfannes, P. (2016). Measuring digital government: How to assess and compare digitalisation in public sector organisations. In Digital Government: Leveraging Innovation to Improve Public Sector Performance and Outcomes for Citizens (pp. 25–38). Springer International Publishing. https://doi.org/10.1007/978-3-319-38795-6_2

Franklin, A. L., & Ebdon, C. (2020). Participatory Budgeting in the Philippines. Chinese Public Administration Review, 11(1), 60–74. https://doi.org/10.22140/cpar.v11i1.250

Freeman, J. (2016). Digital civic participation in Australian local governments: Everyday practices and opportunities for engagement. In Public Administration and Information Technology (Vol. 15, pp. 195–218). Springer. https://doi.org/10.1007/978-3-319-17722-9_11

Granić, A. (2023). Technology Acceptance and Adoption in Education. In Handbook of Open, Distance and Digital Education (pp. 183–197). Springer Nature. https://doi.org/10.1007/978-981-19-2080-6_11

Greavu-Şerban, V., Gheorghiu, A., & Ungureanu, C. (2025). A multidimensional perspective of digitization in Romanian public institutions. World Development, 191. https://doi.org/10.1016/j.worlddev.2025.106996

Gunawong, P., & Gao, P. (2017). Understanding e-government failure in the developing country context: a process-oriented study. Information Technology for Development, 23(1), 153–178. https://doi.org/10.1080/02681102.2016.1269713

Gupta, V. K., Gupta, A., Agrawal, M., Sardana, A., Shukla, S. K., & Joshi, K. (2023). An Effectual Method for Clustering of Bigdata on the Cloud using Fuzzy c-means Algorithm. 2023 Global Conference on Information Technologies and Communications, GCITC 2023. https://doi.org/10.1109/GCITC60406.2023.10426546

Gusenbauer, M. (2022). Search where you will find most: Comparing the disciplinary coverage of 56 bibliographic databases. Scientometrics, 127(5), 2683–2745. https://doi.org/10.1007/s11192-022-04289-7

Hien, B. N., Tuyen, N. T. K., Lan, N. T., Ngan, N. T. K., & Thanh, N. N. (2024). the Impact of Digital Government Initiatives on Public Value Creation: Evidence From Ho Chi Minh City - Vietnam. Revista de Gestao Social e Ambiental, 18(2). https://doi.org/10.24857/RGSA.V18N2-092

Howard, T. O., Winkelmes, M. A., & Shegog, M. (2020). Transparency Teaching in the Virtual Classroom: Assessing the Opportunities and Challenges of Integrating Transparency Teaching Methods with Online Learning. Journal of Political Science Education, 16(2), 198–211. https://doi.org/10.1080/15512169.2018.1550420

Jiang, H., Geertman, S., & Witte, P. (2020). A Sociotechnical Framework for Smart Urban Governance. International Journal of E-Planning Research, 9(1), 1–19. https://doi.org/10.4018/IJEPR.2020010101

Joss, S., Sengers, F., Schraven, D., Caprotti, F., & Dayot, Y. (2019). The Smart City as Global Discourse: Storylines and Critical Junctures across 27 Cities. Journal of Urban Technology, 26(1), 3–34. https://doi.org/10.1080/10630732.2018.1558387

Kahale, L. A., Piechotta, V., McKenzie, J. E., Dorando, E., Iannizzi, C., Barker, J. M., Page, M. J., Skoetz, N., & Akl, E. A. (2022). Extension of the PRISMA 2020 statement for living systematic reviews (LSRs): protocol. F1000Research, 11, 109. https://doi.org/10.12688/f1000research.75449.2

Kusmiarto, K., Aditya, T., Djurdjani, D., & Subaryono, S. (2021). Digital transformation of land services in indonesia: A readiness assessment. Land, 10(2), 1–16. https://doi.org/10.3390/land10020120

Kusumasari, B. (2018). Digital democracy and public administration reform in Indonesia. International Journal of Electronic Governance, 10(3), 317–337. https://doi.org/10.1504/IJEG.2018.095937

Landum, M., Moura, M. M. M., & Reis, L. (2020). ICT Good Practices in alignment with Green IT. In R. A., P. B.E., P. F.G., del M. M. M., & G. R. (Eds.), Iberian Conference on Information Systems and Technologies, CISTI (Vols. 2020-June). IEEE Computer Society. https://doi.org/10.23919/CISTI49556.2020.9141166

Lee, B. C., & Xie, J. (2018). How do aging adults adopt and use a new technology? New approach to understand aging service technology adoption. In S. C. (Ed.), Communications in Computer and Information Science (Vol. 851, pp. 161–166). Springer Verlag. https://doi.org/10.1007/978-3-319-92279-9_22

Lee, T. (2024). Artificial intelligence: governing Singapore’s smart digital journey. Communication Research and Practice, 10(3), 307–315. https://doi.org/10.1080/22041451.2024.2346430

Lim, J. B. Y. (2025). Digital Media Interventions in Southeast Asia: A Decolonial Perspective. In Digital Media Interventions in Southeast Asia: A Decolonial Perspective. Springer Nature. https://doi.org/10.1007/978-3-031-78211-4

Llovido, J. L., Brogada, M. A. D., Relucio, F. S., Austero, L. D., MacEda, L. L., & Abisado, M. B. (2024). BOSESKO: Designing A Synoptic Multi-Platform Digital System for Citizen Participation. International Conference on Advanced Communication Technology, ICACT, 376–383. https://doi.org/10.23919/ICACT60172.2024.10472009

Loeffler, E., & Martin, S. (2023). Citizen engagement. In Public Management and Governance: Fourth Edition (pp. 284–298). Taylor and Francis. https://doi.org/10.4324/9781003282839-25

Mathew, L., Govindan, V. M., Jayakumar, A., Unnikrishnan, U., & Jose, J. (2024). The evolution of financial technology: A comprehensive bibliometric review of robo-advisors. Multidisciplinary Reviews, 7(11). https://doi.org/10.31893/multirev.2024274

Matitah, M., Arifin, S., Sumarto, S., & Widiyanto, W. (2021). Confronting E-Government Adoption in Indonesian Local Government. Journal of Indonesian Legal Studies, 6(2), 279–306. https://doi.org/10.15294/jils.v6i2.47795

Maulana, R. Y., Durnik, M., & Decman, M. (2024). Collaborative Approach on Digital Government Transformation: In-Depth Analysis from Expert Interview. NISPAcee Journal of Public Administration and Policy, 17(1), 94–119. https://doi.org/10.2478/nispa-2024-0005

McKinley, E., Crowe, P. R., Stori, F., Ballinger, R., Brew, T. C., Blacklaw-Jones, L., Cameron-Smith, A., Crowley, S., Cocco, C., O’Mahony, C., McNally, B., Power, P., & Foley, K. (2021). ‘Going digital’ - Lessons for future coastal community engagement and climate change adaptation. Ocean and Coastal Management, 208. https://doi.org/10.1016/j.ocecoaman.2021.105629

McNaught, C., & Lam, P. (2010). Using wordle as a supplementary research tool. Qualitative Report, 15(3), 630–643. https://doi.org/10.46743/2160-3715/2010.1167

Mohd Hasni, N. H. (2023). A Review of Digitalization and Public Health: Potentials, Integrations and Impacts to the Malaysians Well-being. Journal of Health Research, 37(Suppl 1), S9–S15. https://www.scopus.com/inward/record.uri?eid=2-s2.0-85188751331&partnerID=40&md5=e7f235abc294b0429a5c4a1eba39ee80

Momani, A. M. (2020). The unified theory of acceptance and use of technology: A new approach in technology acceptance. International Journal of Sociotechnology and Knowledge Development, 12(3), 79–98. https://doi.org/10.4018/IJSKD.2020070105

Montalbo, I. C., Alejandro, B. A., Baylan, S. L., Lacea, R. L., Pepito, G. M., & Villarante, G. A. (2021). Sustaining Women Empowerment Community Extension Project: A Tri-Focal Partnership Model. Asian Journal of University Education, 17(3), 21–33. https://doi.org/10.24191/ajue.v17i3.14565

Mujianto, M., Hartoyo, H., Nurmalina, R., & Yusuf, E. Z. (2023). The Unraveling Loyalty Model of Traditional Retail to Suppliers for Business Sustainability in the Digital Transformation Era: Insight from MSMEs in Indonesia. Sustainability (Switzerland), 15(3), 2827. https://doi.org/10.3390/su15032827

Mutiarin, D., & Lawelai, H. (2023). Optimizing the Role of ICT and Citizen Participation: Analysis of Smart City Governance Implementation in Jakarta, Indonesia and Kuala Lumpur, Malaysia. E3S Web of Conferences, 440, 03027. https://doi.org/10.1051/e3sconf/202344003027

Ni, M. (2022). Digital Participation for Inclusive Growth: A Case Study of Singapore’s Collaborative Digital Governance Model. In Urban Book Series (pp. 323–337). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-96866-3_17

Noymanee, J., San-Um, W., & Theeramunkong, T. (2017). Perspectives and innovation roadmap for service ability enhancement of Thai E-government. 2016 Management and Innovation Technology International Conference, MITiCON 2016, MIT198–MIT203. https://doi.org/10.1109/MITICON.2016.8025214

Nurmandi, A., Kurniawan, D., Misran, & Salahudin. (2021). A Meta-analysis of Big Data Security: How the Government Formulates a Model of Public Information and Security Assurance into Big Data. In Communications in Computer and Information Science: Vol. 1499 CCIS (pp. 472–479). Springer. https://doi.org/10.1007/978-3-030-90179-0_60

Nursyamsi, D., Sulaeman, Y., & Noor, M. (2020). Management package of tri-kelola plus for increasing production and productivity in wetland development for agriculture. In S. Y., N. D., P. L., & M. B. (Eds.), Tropical Wetlands Innovation in Mapping and Management- Proceedings of the International Workshop on Tropical Wetlands: Innovation in Mapping and Management, 2018 (pp. 63–72). CRC Press/Balkema. https://doi.org/10.1201/9780429264467-11

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2022). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. Revista Panamericana de Salud Publica/Pan American Journal of Public Health, 46. https://doi.org/10.26633/RPSP.2022.112

Page, M. J., Moher, D., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., Mcdonald, S., … Mckenzie, J. E. (2021). PRISMA 2020 explanation and elaboration: Updated guidance and exemplars for reporting systematic reviews. The BMJ, 372. https://doi.org/10.1136/bmj.n160

Pfaff, Y. M. (2023). Agility and digitalization: why strategic agility is a success factor for mastering digitalization – evidence from Industry 4.0 implementations across a supply chain. International Journal of Physical Distribution and Logistics Management, 53(5–6), 660–684. https://doi.org/10.1108/IJPDLM-06-2022-0200

Piyapong, J., Thidarat, B., Jaruwan, C., Siriphan, N., & Passanan, A. (2019). Enhancing citizens’ sense of personal responsibility and risk perception for promoting public participation in sustainable groundwater resource management in Rayong Groundwater Basin, Thailand. Groundwater for Sustainable Development, 9, 100252. https://doi.org/10.1016/j.gsd.2019.100252

Prajaknate, P. (2017). Information Communication Technologies (ICT) for education projects in ASEAN: Can we close the digital divide? Communication, Culture and Change in Asia, 2, 107–133. https://doi.org/10.1007/978-981-10-2815-1_6

Przeybilovicz, E., & Cunha, M. A. (2024). Governing in the digital age: The emergence of dynamic smart urban governance modes. Government Information Quarterly, 41(1), 101907. https://doi.org/10.1016/j.giq.2023.101907

Puriwat, W., & Tripopsakul, S. (2020). Preparing for industry 4.0-will youths have enough essential skills?: An evidence from Thailand. International Journal of Instruction, 13(3), 89–104. https://doi.org/10.29333/iji.2020.1337a

Ramasubbareddy, S., Walia, A. S., Luhach, A. K., Kannayaram, G., & Evakattu, S. (2019). Big Data Analysis on Job Trends Using R. Recent Advances in Computer Science and Communications, 14(1), 100–108. https://doi.org/10.2174/2213275912666190801113359

Rashdi, S. Al. (2024). Digital transformation for better innovation governance. In Perspectives on Digital Transformation in Contemporary Business (pp. 201–239). IGI Global. https://doi.org/10.4018/979-8-3693-5966-2.ch008

Reutterer, T., & Dan, D. (2021). Cluster Analysis in Marketing Research. In Handbook of Market Research (pp. 221–249). Springer International Publishing. https://doi.org/10.1007/978-3-319-57413-4_11

Rey, W. P., Villaluz, A. C., & Rey, K. W. J. D. (2024). The Impact of Digital Transformation in the Philippines: A Study of the Key Drivers and Barriers. ACM International Conference Proceeding Series, 107–113. https://doi.org/10.1145/3647782.3647799

Rodríguez-Bolívar, M. P., Alcaide-Muñoz, L., & Cobo, M. J. (2018). Analyzing the scientific evolution and impact of e-Participation research in JCR journals using science mapping. International Journal of Information Management, 40, 111–119. https://doi.org/10.1016/j.ijinfomgt.2017.12.011

Rozanc, I. (2018). Effective collection and selection of research articles for a systematic review. In V. B., T. E., G. T.G., S. V., C.-S. M., R. S., S. K., K. M., M. M., G. S., P. P., & J. M. (Eds.), 2018 41st International Convention on Information and Communication Technology, Electronics and Microelectronics, MIPRO 2018 - Proceedings (pp. 1394–1399). Institute of Electrical and Electronics Engineers Inc. https://doi.org/10.23919/MIPRO.2018.8400251

Sarafis, D., Karamitsios, K., & Kravari, K. (2025). AI and Civic Engagement: A Brief Exploration of Applications and Opportunities. ICADEIS 2025 - 2025 International Conference on Advancement in Data Science, E-Learning and Information System: Integrating Data Science and Information System, Proceeding. https://doi.org/10.1109/ICADEIS65852.2025.10933183

Setyarto, D. B., Alimuddin, Mulyaningsih, & Judijanto, L. (2025). The role of e-government in increasing transparency and accountability of public administration in the digital era. Edelweiss Applied Science and Technology, 9(2), 1771–1783. https://doi.org/10.55214/25768484.v9i2.4908

Shamsuzzoha, A., Niemi, J., Piya, S., & Rutledge, K. (2021). Smart city for sustainable environment: A comparison of participatory strategies from Helsinki, Singapore and London. Cities, 114, 103194. https://doi.org/10.1016/j.cities.2021.103194

Shaw, I., & Ow, R. (2019). Asian social work: Professional work in national contexts. In Asian Social Work: Professional Work in National Contexts. Taylor and Francis. https://doi.org/10.4324/9780429465222

Smolinski, J. (2024). Navigating the Digital Frontier: Emerging Trends in Digital Innovation Management for 2023 and Beyond. International Journal of Innovation and Technology Management, 21(4). https://doi.org/10.1142/S0219877024500329

Sontiwanich, P., Boonchai, C., & Beeton, R. J. S. (2022). An Unsustainable Smart City: Lessons from Uneven Citizen Education and Engagement in Thailand. Sustainability, 14(20), 13315. https://doi.org/10.3390/su142013315

Subroto, Saptono, A., & Effendi, M. S. (2024). The Impact of Transformational Leadership and Technological Adaptation on Organizational Performance. Pakistan Journal of Life and Social Sciences, 22(2), 12139–12145. https://doi.org/10.57239/PJLSS-2024-22.2.00868

Sucupira Furtado, L., da Silva, T. L. C., Ferreira, M. G. F., de Macedo, J. A. F., & de Melo Lima Cavalcanti Moreira, J. K. (2023). A framework for Digital Transformation towards Smart Governance: using big data tools to target SDGs in Ceará, Brazil. Journal of Urban Management, 12(1), 74–87. https://doi.org/10.1016/j.jum.2023.01.003

Suranto, B., Kovač, N., Haryono, K., Abdul Rahman, S. F., Mohd Shukri, A. F., Suder, M., Kusa, R., & Žugić, D. (2025). State of digitalization in the Southeast Asia region – bibliometric analysis. Quality and Quantity. https://doi.org/10.1007/s11135-025-02296-3

Syah, A. F., Sacipto, R., Yasin, A., Maemunah, S., Nuryadin, D., & Mutaqin, M. (2024). Smart City Implementation in Indonesian Regions: Juridical and Empirical Review. In M. D., A. M., C. D., S. J., S. M., R. A., S. P., & N. A. (Eds.), E3S Web of Conferences (Vol. 594). EDP Sciences. https://doi.org/10.1051/e3sconf/202459404004

Syahputra, D. I., Nurmandi, A., & Subekti, D. (2023). Bibliometric Analysis of Research Publication Trends on the ICT Use in Government Institutions from 2015–2022. In Lecture Notes in Networks and Systems: Vol. 624 LNNS (pp. 54–67). Springer. https://doi.org/10.1007/978-3-031-25344-7_6

Thamjaroenporn, P., & Achalakul, T. (2020). Big Data Analytics Framework for Digital Government. 2020 1st International Conference on Big Data Analytics and Practices, IBDAP 2020, 1–6. https://doi.org/10.1109/IBDAP50342.2020.9245461

Turk, N. (2021). Methodology of systematic reviews. Zdravniski Vestnik, 90(7–8), 432–442. https://doi.org/10.6016/ZdravVestn.3138

Wang, J., Sun, W., Zhang, X., & Yang, L. (2023). Interdisciplinarity Measurement Method of Scientific Research Papers based on Adaptive Feature Selection. Journal of Library and Information Science in Agriculture, 35(3), 52–70. https://doi.org/10.13998/j.cnki.issn1002-1248.23-0214

Zhang, J., Li, H., & Zhao, H. (2025). The Impact of Digital Transformation on Organizational Resilience: The Role of Innovation Capability and Agile Response. Systems, 13(2). https://doi.org/10.3390/systems13020075

Zhang, M., & Kaur, M. (2024). Toward a theory of e-government: Challenges and opportunities, a literature review. Journal of Infrastructure, Policy and Development, 8(10). https://doi.org/10.24294/jipd.v8i10.7707

Ziehl, M., Herzog, R., Degkwitz, T., Niggemann, M. H., Ziemer, G., & Thoneick, R. (2023). Transformative Research in Digital Twins for Integrated Urban Development. International Journal of E-Planning Research, 12(1), 1–18. https://doi.org/10.4018/IJEPR.333851

Zukarnain, Z. A., Sudin, R., Rahman, N. A., & Jamaludin, M. (2020). Exploring the potential of smart city in Kota Bharu. International Journal of Engineering Trends and Technology, 1, 114–119. https://doi.org/10.14445/22315381/CATI1P221




DOI: http://dx.doi.org/10.31000/jgcs.v9i2.14496

Article Metrics

Abstract - 1533 PDF - 449

Refbacks

  • There are currently no refbacks.




Journal of Government and Civil Society is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License