MENGUJI NIAT KONSUMEN BERBELANJA MELALUI TIKTOK MIDNIGHT LIVE: BAGAIMANA PERAN TRUST?

Zahra Fahriza, Usep Suhud, Shandy Aditya

Abstract


Penelitian ini bertujuan untuk menguji faktor-faktor yang mempengaruhi niat beli pada produk fashion melalui TikTok midgnight live. Adapun enam variabel yang digunakan dalam penelitian ini diantaranya purchase intention, trust, background visual complecity, electronic word of mouth, dan interaction. Penelitian ini dilakukan di daerah Jakarta. Metode penelitian kuantitatif menggunakan skala likert sebagai pengukuran dengan populasi generasi Z yang memiliki akun TikTok dan pernah menonton TikTok midnight live. Teknik pengambilan sampel adalah convenience sampling sebanyak 237 responden yang diperoleh. Teknik analisis penelitian dengan Structural Equation Modeling (SEM). Hasil penelitian membuktikan bahwa background visual complexity, trust dan interaction berpengaruh secara positif dan signifikan terhadap purchase intention, e-wom dan interaction juga berpengaruh secara positif dan signifikan terhadap trust.


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DOI: http://dx.doi.org/10.31000/digibis.v2i1.9155

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