#PrayForKanjuruhan On Twitter: Public Response to the Kanjuruhan Stadium Disaster

Gusti Naufal Rizky Perdana; Bambang Irawan; Paisal Akbar

doi:10.31000/nyimak.v7i1.7209

#PrayForKanjuruhan On Twitter: Public Response to the Kanjuruhan Stadium Disaster

Gusti Naufal Rizky Perdana, Bambang Irawan, Paisal Akbar

Abstract

Social media is a forum for users to disseminate information. One of the social media used to provide information is social media Twitter. Twitter is a social media that can express opinions effectively on various issues. The focus of this research is to analyze the activity of the hashtag #PrayForKanjuruhan on Twitter social media. The presence of the #PrayForKanjuruhan hashtag was caused by the tragedy of the riot that occurred between supporters and the police at the Kanjuruhan Stadium, which resulted in many fatalities. This study aims to explore the intensity of the conversation on the hashtag #PrayForKanjuruhan and analyze issues with the topic of concern and criticism in the hashtag conversation #PrayForKanjuruhan on Twitter social media. This study uses a qualitative method with a Qualitative Data Analysis (QDA) Miner approach, which is helpful in network, content, and cloud analysis using the Nvivo 12 Plus software. The study results show that the conversation intensity on the #PrayForKanjuruhan hashtag is relatively high, with responses from various groups. The response to the kanjuruhan stadium tragedy found that concern for the victims was greater than criticism of the actors involved. Social media Twitter is an effective forum for users to express responses in response to the Kanjuruhan Stadium disaster.

Keywords: Public response, social media, Kanjuruhan Stadium disaster

ABSTRAK

Media sosial merupakan wadah bagi pengguna untuk menyebarkan informasi. Salah satu media sosial yang digunakan untuk memberikan informasi adalah media sosial Twitter. Twitter adalah media sosial yang dapat mengekspresikan pendapat secara efektif tentang berbagai masalah. Fokus penelitian ini adalah menganalisis aktivitas hashtag #PrayForKanjuruhan di media sosial Twitter. Kehadiran tagar #PrayForKanjuruhan diakibatkan oleh tragedi kerusuhan yang terjadi antara supporter dan polisi di Stadion Kanjuruhan sehingga banyak memakan korban jiwa. Tujuan penelitian kali ini melakukan eskplorasi terkait intensitas percakapan pada tagar #PrayForKanjuruhan dan menganalisis isu dengan topic kepedulian serta kritik pada percakapan tagar #PrayForKanjuruhan di media sosial Twitter. Penelitian ini menggunakan metode kualitatif dengan pendekatan Qualitative Data Analysis (QDA) Miner yang berguna dalam analisis jaringan, konten, dan cloud menggunakan software Nvivo 12 Plus. Hasil penelitian menunjukkan bahwa intensitas percakapan pada hashtag #PrayForKanjuruhan relatif tinggi, dengan tanggapan yang datang dari berbagai kalangan. Respon yang tercipta terkait tragedi stadion kanjuruhan ditemukan kepedulian pada korban lebih tinggi dibandingkan kritik terhadap aktor yang terlibat. Media sosial twitter menjadi wadah yang efektif untuk bagi pengguna untuk mengekspresikan tanggapan dalam merespon bencana stadion kanjuruhan.

Kata Kunci: Respon public, media social, bencana Stadion Kanjuruhan

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DOI: http://dx.doi.org/10.31000/nyimak.v7i1.7209