JMB : Jurnal Manajemen dan Bisnis

Articles

Vol. 14 No. 2 (2025): JMB : Jurnal Manajemen dan Bisnis

How Quality of Work Life and Competency Mapping Affect Job Satisfaction and Performance at Production Division at PT. XYZ Indonesia

DOI:
https://doi.org/10.31000/jmb.v14i2.15288
Submitted
November 23, 2025
Published
September 30, 2025

Abstract

This study aims to analyze the influence of quality of work life and competency mapping on job satisfaction and their impact on employee performance in the production division of PT. XYZ Indonesia. PT. XYZ Indonesia specializes in manufacturing steering systems, bearings, drive-line components, equipment, and machinery for automobiles, emphasizing competitive advantages and human resources. This associative research employs path analysis to examine the relationships between variables. Data were collected through questionnaires and literature, with a survey method used to distribute questionnaires to employees of PT. XYZ Indonesia, who served as respondents. The study seeks to provide insights into how improving work life quality and competency mapping can enhance job satisfaction and subsequently improve employee performance, offering valuable guidance for organizational development and human resource strategies.

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